SterlingVARecruiter
the smart solution for Sterling jobs

Seasonal Partner Services Representative

Company: MommyJobsOnline
Location: Sterling
Posted on: February 24, 2019

Job Description:

Seasonal Partner Services Representative This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDonna on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: MommyJobsOnline, Sterling , Seasonal Partner Services Representative, Sales , Sterling, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Charlottesville
Posted on: 03/23/2019

Regional Sales Manager - Bilingual
Description: NORDFAB REGIONAL SALES MANAGER Seeking a successful energetic individual experienced and trained in the use of consultative selling techniques to manage our current dealer network and aggressively add (more...)
Company: Nordfab
Location: Harrisburg
Posted on: 03/23/2019

Front Desk Agent - Residence Inn Charlottesville - (19000POG)
Description: Here's To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of (more...)
Company: Marriott International, Inc.
Location: Charlottesville
Posted on: 03/23/2019


Sales Agent
Description: Sales Agent Fair Oaks Chrysler Jeep Dodge Ram is growing We are looking for motivated individuals who want a career, a workplace they can call home. Come join our amazing staff of qualified, driven, customer (more...)
Company: Fair Oaks Chrysler Jeep Dodge Ram
Location: Chantilly
Posted on: 03/23/2019

Life Insurance Agent (Remote) - Free leads
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. br br Ours is the first and only platform to pair top insurance agents with data-driven technology (more...)
Company: Assurance Wireless
Location: Harrisburg
Posted on: 03/23/2019

Currently Interviewing Customer Service Reps to Work from Home!!
Description: We are seeking goal oriented customer service representatives to work with our company. Must be able
Company: Freedom Enterprise Inc.
Location: Lancaster
Posted on: 03/23/2019

Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Part Time - Remote Seasonal
Description: Overview br br Join Our Virtual Tax Network br br At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable (more...)
Company: Intuit
Location: Harrisburg
Posted on: 03/23/2019

Life Insurance Agent (Remote) - Free leads
Description: Life Insurance Agent Remote - Free leads Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. Ours is the first and only platform to pair top insurance (more...)
Company: Assurance
Location: Charlottesville
Posted on: 03/23/2019

Sales Consultant
Description: Sign-On Bonus for qualified sales consultants Eligible for 2000 sign-on / retention bonus paid quarterly for the first year br br br br What We're Looking For br br br br Have (more...)
Company: Reynolds GM Subaru
Location: Charlottesville
Posted on: 03/23/2019

Front Desk Agent - Residence Inn Charlottesville - (19000POG)
Description: Here's To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of (more...)
Company: Marriott International, Inc.
Location: Harrisonburg
Posted on: 03/23/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Sterling RSS job feeds