Parts Sales
Company: Ted Britt Auto Group
Location: Sterling
Posted on: January 27, 2023
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Job Description:
Description:We Offer:Competitive PayOngoing professional
trainingExcellent benefits package
includingMedicalDentalVisionLife, Long Term Disability, Critical
Illness, Accident InsuranceLegal Shield401(k) and profit-sharing
plan with employer matchPaid Holiday, Sick and Vacation
TimeSummarySells parts to all customers, over the counter, through
the shop or on the phone.Essential DutiesAssists all customers
(retail and shop) in selecting required parts in a friendly,
professional, and efficient manner.Informs customers of companion
part requirements and specials and ensures that the customer is
exposed to the full product line.Answers phone calls, providing
price quotes and other information.Provides high level of service
to internal and external customers.Pulls and fills orders from
stock.Notifies parts manager of out-of-stock parts or shop
materials that need immediate attention.Locates out-of-stock parts
from outside source and submits an emergency order, if
necessary.Notifies the service advisor and the customer when
special ordered parts have been received.Follows up on back-ordered
parts.Verifies will-call and back-order files weekly and returns to
vendors, or stocks those items not picked up or
required.Replenishes assigned inventory daily.Assists outside sales
representatives with their orders.Makes sure all internal requests
for parts are billed on service repair order.Receives payment from
retail customers or obtains credit authorization.Ensures that all
charge sales are signed by the customer.Ensures that all customers
receive their copy of the invoice.Issues credit for parts returned,
ensuring that the original invoice, or its number, is available so
that purchase and pricing can be verified.Keeps orderly records of
all repair orders, invoices, insurance estimates and special-order
parts.Sets up orders for daily shipment, delivery or pick-up.Keeps
front and rear counter areas clean and uncluttered.Participates in
all training programs that are made available.Keeps current on new
products and product updates.Participates with the parts manager in
maintaining a lost sales tracking program.Maintains professional
appearance.Other tasks as assigned.Requirements:Education and/or
ExperienceHigh school diploma or general education degree (GED); or
one to three months related experience and/or training; or
equivalent combination of education and experience.Physical
DemandsThe physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.SittingStandingLiftingPI202106441
Keywords: Ted Britt Auto Group, Sterling , Parts Sales, Sales , Sterling, Virginia
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