Parts Sales
Company: Ted Britt Auto Group
Location: Sterling
Posted on: May 12, 2022
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Job Description:
Parts Sales Job Desccription:
Sells parts to all customers, over the counter, through the shop or
on the phone.Parts Sales Benefits:
Competitive Pay
Ongoing professional training
Excellent benefits package including
Medical
Dental
Vision
Life, Long Term Disability, Critical Illness, Accident
Insurance
Legal Shield
401(k) and profit-sharing plan with employer match
Paid Holiday, Sick and Vacation Time
Essential Duties
Assists all customers (retail and shop) in selecting required parts
in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials and
ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other
information.
Provides high level of service to internal and external
customers.
Pulls and fills orders from stock.
Notifies parts manager of out-of-stock parts or shop materials that
need immediate attention.
Locates out-of-stock parts from outside source and submits an
emergency order, if necessary.
Notifies the service advisor and the customer when special ordered
parts have been received.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to
vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Makes sure all internal requests for parts are billed on service
repair order.
Receives payment from retail customers or obtains credit
authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original
invoice, or its number, is available so that purchase and pricing
can be verified.
Keeps orderly records of all repair orders, invoices, insurance
estimates and special-order parts.
Sets up orders for daily shipment, delivery or pick-up.
Keeps front and rear counter areas clean and uncluttered.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Participates with the parts manager in maintaining a lost sales
tracking program.
Maintains professional appearance.
Other tasks as assigned.
Parts Sales Requirements:
High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience.
Ability to sit and stand for long periods of time
Ability to lifting up to 50 pounds
PI175118054
Keywords: Ted Britt Auto Group, Sterling , Parts Sales, Sales , Sterling, Virginia
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