the smart solution for Sterling jobs

IT Help Desk Technician

Company: Cavalier Logistics
Location: Sterling
Posted on: May 11, 2019

Job Description:

IT Help Desk Technician Description: Cavalier Logistics , a premier provider of global transportation, logistics and warehousing services for 30 years, is seeking an IT Help Desk Technician to join our team in Dulles, VA. Cavalier provides exceptional service in the areas of General cargo, Government services, and Biopharma services. If you would like to join a dedicated team and contribute to a sterling reputation, this might be the position for you. The successful candidate for the Help Desk Technician will resolve moderate to complex end - user calls and install, modify, and repair desktop and laptop computer hardware and software systems under general supervision. Previous industry experience is required, and compensation will depend upon that experience. Cavalier is an equal opportunity employer. Responsibilities include, but are not limited to: Provide Tier 1 support primarily. Receive and respond to user requests, provide users with technical support and resolve routine problems concerning information and voice systems related issues and other information. Receive and coordinate, as needed, all levels of technical questions from users. Document all user requests and enter status data from user calls into the Help Desk application; write regular reports. Establish and maintain effective lines of communication with end-users throughout the lifecycle of their issue or service request. Install software, hardware, and peripheral components. Maintain physical security and logical security accounts for assigned systems. Monitor and resolve entry-level issues relating to servers, systems, network, and security. Perform entry-level remedial actions to correct problems. Write clear, concise, and accurate procedural documentation. Provide basic training to users on new company-provided product releases and new products. Relocate technical equipment to and from an assigned location. Intermediate-level computer skills, decision-making, analytical, problem solving and interpersonal skills. Intermediate reading and writing skills, the ability to perform basic mathematical calculations, and excellent interpersonal skills with the ability to effectively communicate with others, both written and verbal communication. Required Skills: 1-year of IT experience required Strong customer service skills a must. Excellent interpersonal skills with good verbal and written communication skills. Intermediate-level computer skills and the ability to perform basic mathematical calculations. Microsoft Office Suite and strong PC skills. Willing and able to learn new tasks with training provided. Ability to work independently as well as part of a team. Must be detail oriented, thorough, accurate, with efficient decision-making, analytical, and problem-solving skills. Must be able to pass a background check. Education: Minimum High School/GED Previous Experience: 1-year of IT experience required Benefits & Compensation: Competitive Salary based on experience Health Insurance Dental & Vision Insurance Life Insurance 401(k) Employee Assistance Program Apply Below If you enjoy a fast-paced environment, are a self-starter, have great organizational skills and are a team player - apply for this great position today! We are an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Keywords: Cavalier Logistics, Sterling , IT Help Desk Technician, Professions , Sterling, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Professions Jobs

CDL-A Dedicated Regional Truck Driver
Description: A S Kinard has a NEW Northeast Pay Package Let s face it, you're not getting the miles you need in the Northeast, or the appreciation you deserve. A S Kinard wants
Company: A&S Kinard
Location: Lancaster
Posted on: 05/28/2019

Work from Home - Benefit Consultants
Description: We are currently interviewing serious inquires to become a self-motivated benefit consultant, working straight
Company: Ameriplan
Location: Charlottesville
Posted on: 05/28/2019

Class B CDL Driver - $33K-36K Starting Yearly Pay (Lancaster,PA)
Description: Class B CDL Driver - 33K-36K Starting Yearly Pay - Aberdeen, MD br CDL CLASS B DELIVERY TRUCK DRIVER br Starting
Company: McLane Company
Location: Lancaster
Posted on: 05/28/2019

Regional 10-4 Class A Truck Driver
Description: West Side Transport is redefining Regional by doubling your home time without compromising your pay. How is this done With advanced pre-plans on routine freight
Company: West Side Transport
Location: Lancaster
Posted on: 05/28/2019

CDL-A Team Truck Driver - $40K Teaming Bonus!
Description: Opportunities Available for Team Company Drivers Company Drivers Willing to Team Benefits ul li 40,000 Teaming Bonus: Largest in Trucking History li Experienced truck drivers make up to .52 (more...)
Company: Covenant Transport
Location: Harrisburg
Posted on: 05/28/2019

Truck Driver - Home Weekly - Top 10% Industry Pay - Great Benefits
Description: Now Hiring CDL-A Drivers For Dedicated RunsNew Hire Transition Bonus - Home Weekly Available - Recent Grads Welcome As a dedicated Independent Container Line ICL driver you will be hauling specialized (more...)
Company: Transport America - Dedicated ICL
Location: Lancaster
Posted on: 05/28/2019

CDL-A Drivers Wanted
Description: Opportunities Available for COMPANY DRIVERS Lease Purchase Benefits ul li Pay based on your experience li Paid empty or loaded li Freightliner
Company: Soar Transportation Group
Location: Lancaster
Posted on: 05/28/2019

Intermodal CDL-A Truck Driver - Home Daily - $5000 Sign On Bonus [HBG]
Description: 888 423-6888 One of the Nation's Top Carriers, Hub Group Trucking, now has a variety of driving opportunities for CDL-A Company
Company: Hub Group Trucking
Location: Lancaster
Posted on: 05/28/2019

CDL-A Owner Operator Truck Driver
Description: CDL-A OWNER OPERATOR TRUCK DRIVER JOBS AVAILABLE br br New Pay Package: Top Earners With RCT Earn 200,000 Annually br br At Red Classic, we believe in providing elite Owner Operator truck driver (more...)
Location: Leesburg
Posted on: 05/28/2019

Experienced CDL-A Truck Drivers
Description: Join Swift s Driving Force. Swift values the years of experience under your belt and wants you to join the most powerful fleet on the road. To be a powerful force, you have to take care of everyone that (more...)
Company: Swift Transportation
Location: Leesburg
Posted on: 05/28/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Sterling RSS job feeds