Bellperson/Driver - Hampton Inn Cascades
Company: HAMPTON INN DULLES CASCADES
Location: Sterling
Posted on: June 25, 2022
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Job Description:
B. F. Saul Company Hospitality Group is a subsidiary of the
largest private real estate company in the Washington, D.C. area,
and has been in operation for over 130 years. The Hospitality Group
operates a portfolio of more than 20 business class hotels with top
brands from Intercontinental Hotel Groups, Marriott International,
Hilton, and Best Western Hotels: along with The Watermark Hotel,
The Hay-Adams Hotel, and Perch Putt. These properties are operated
by a team of more than 1,000 enthusiastic hospitality
professionals!
This position is responsible for safely transporting guests to
their destinations, providing information and luggage assistance,
in a friendly, courteous, and professional manner. This position is
responsible for anticipating guest needs, exceeding expectations
and implementing creative solutions to provide exceptional service.
Follows B. F. Saul Company Hospitality Group's high standards of
quality to ensure guest satisfaction.
Responsibilities:
- Guest Service: Safely transport guests to their destinations,
provide information and luggage assistance. Anticipates and
responds to guests in a friendly and positive manner. Responsible
for providing the highest level of service. Ability to assist and
direct guests by knowledge of hotel property, amenities, local
area, and hours of operation of hotel outlets and services. Works
as a team player in meeting guests needs, and actively contributes
to the efforts of other departments as necessary. Understands and
follows B. F. Saul Company Hospitality Group guest service recovery
program.
- Vehicles: Fill out all required logs and complete safety checks
of the vehicles. Ensure there is gas in the vehicle and that it is
clean and presentable by picking up trash and periodically going
through a car wash.
- Cost Control: Responsible for proper use and basic maintenance of
hotel vehicle, all equipment and supplies, and adheres to cost
controls to reduce expenses and waste. Plan to ensure avoiding
unnecessary trips.
- Safety/Risk Management: Responsible for the safe operation of
hotel vehicle, and adheres to all applicable traffic laws.
Responsible for completing the following checks: preventive
maintenance, DOT, and required safety equipment. Maintains a clean
and safe work area in compliance with B. F. Saul Company
Hospitality Group, brand, local, state and federal regulations.
Follows all B. F. Saul Company Hospitality Group procedures for
guest/associate incidents. Knowledgeable of hotel emergency
procedures.
- Self Management: Produces required volume of work by planning,
organizing and prioritizing work duties. Adheres to B. F. Saul
Company Hospitality Group general work rules and department
procedures. Attends all required department and hotel meetings.
Required Skills and Experience:
- High school diploma or GED preferred.
- Current and valid drivers' license with safe driving record
required.
- Must have appropriate class of driver's license based on hotel
vehicle requirements, and must be a minimum of eighteen (18) years
of age for insurance purposes.
- Prior hotel and/or related guest service experience preferred.
Attention to detail, customer focused and the ability to perform
job duties in a fast paced environment.
- Ability to lift, push and pull up to 75 pounds on a regular basis
throughout shift.
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
professionals.
Equal Opportunity Employer/Veterans/Disabled
PI181416745
Keywords: HAMPTON INN DULLES CASCADES, Sterling , Bellperson/Driver - Hampton Inn Cascades, Professions , Sterling, Virginia
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