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Desktop Support Technician

Company: MATRIX
Location: Sterling
Posted on: January 15, 2022

Job Description:

Desktop Support Technician+ Location: Sterling, 20166 + Job Type: Contract to HirePosted about 6 hours agoApply Now+ Function: End User Technical Support + Job Ref: 220142 Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment. Position:Desktop Support TechnicianLocation: Sterling, Virginia 20166Hourly Rate:$20/hr.Term: 4 Months Contract to HireDay-to-Day Responsibilities:+ Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.+ Maintain, analyze, and troubleshoot, software and computer peripherals.+ Ability to setup, configure and add all hardware.+ Assure that all tickets requiring follow up work and/or calls receive appropriate attention.+ Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment.+ Perform backup, recovery, and security procedures both planned or during emergency.+ Follow established procedures to detect, diagnose, and accurately report outage of critical site applications.+ Assist with diagnoses of network hardware and performance problems.+ Perform approved installation, configuration, and maintenance of physical network.+ Perform network system administration task both planned or during emergency.+ Back up and burn end user data.+ Assist in developing and documenting improvements to current processes.+ Assist other coworkers in resolution of end users' technical issues across the program.+ Assist Site Leader in the execution of established processes and escalations. Is this a good fit? (Requirements):+ 4 - 6 years of related desktop and/or deskside support experience+ Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience+ Excellent customer service skills+ A+ Certification highly preferred Apply Now? Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics. About Us At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It's why we're consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care. MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals. Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com . To ensure a quick response to your request, please use the words "Accommodation request" as the subject line of your email.

Keywords: MATRIX, Sterling , Desktop Support Technician, Professions , Sterling, Virginia

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