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Help Desk Technician

Company: Jk Moving Services
Location: Sterling
Posted on: April 9, 2021

Job Description:

We are looking for a tech-savvy Help Desk Technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a Help Desk Technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

  • Windows--10--
  • Office 365--Apps (Word, Excel,--Powerpoint, Teams,--Sharepoint,--etc)--
  • Server 2012 R2,--Windows--Server 2016,--Windows--Server 2019--
  • Active Directory----
  • PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)--
  • Client PC connectivity - ethernet, TCP/IP and VPN--
  • File server knowledge--
  • Experience with--endpoint protection products--
  • Strong customer service and troubleshooting skills--
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users--
  • 2--or more--years--of experience--working within a Windows--environment--As the largest independent mover in North America,--JK delivers superior relocation and logistics services to military service members, government agencies, large corporations, businesses and homeowners around the world---.and the list goes on! JK actively seeks dedicated professionals ready to positively impact domestic and global communities.--In 2018, the company established the JK Community Farm, a charitable effort designed to alleviate hunger by growing and harvesting crops and livestock and donating them to Loudoun Hunger Relief. From charitable giving to competitive compensation to fun corporate events, JK invests in each employee's professional and personal growth.----JK Moving is proud to be named as one of the Best Places to Work for 2020, an award that is particularly meaningful because winners are selected based on employee survey feedback.--JK Benefits--In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:
    • World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
    • Recruitment and customer referral bonuses
    • Company-paid life insurance and accidental death benefits
    • Voluntary protection programs for employees and their families
    • Service recognition programs
    • Safety & performance bonuses
    • Tuition reimbursement and student loan repayment assistance
    • Discounted membership @ Gold's Gyms (corporate locations) nationwide
    • Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
    • Medical and Dependent Care Flexible Spending Accounts (FSAs)
    • Health Savings Account (HSA) with employer matching contributionEqual Opportunity/Affirmative Action Employerby Jobble

Keywords: Jk Moving Services, Sterling , Help Desk Technician, Professions , Sterling, Virginia

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