User Experience Architect (Mid-Level)
Company: National Geospatial Intelligence Agency
Posted on: February 16, 2020
Applicants are not required to submit a cover letter. The entire
cover letter cannot exceed the specified limits provided in the
Cover Letter field (3,000 characters). Pages exceeding this limit
will not be considered. The cover letter is recommended but is not
required for employment consideration with the National
Geospatial-Intelligence Agency. Applicants should place their
narrative information in the Cover Letter / Other Professional
Pay, Benefits, & Work Schedule
PROMOTION OPPORTUNITY: Promotion opportunities allow applicants at
all band levels to be considered. Qualifications for NGA positions
do not include specific time-in-band requirements. NGA will
emphasize quality of experience, rather than duration, and assess
how the quality of the experience demonstrates possession of the
knowledge, skills, abilities, and competencies necessary for
successful job performance in the NGA occupational structure.
Band 03 $64,948 - $133,465
PERMANENT CHANGE IN STATION: PCS expenses are not authorized.
Pay is only part of the compensation you will earn working for the
Federal Government. We offer a broad array of benefits programs and
family friendly flexibilities to meet the needs of you and your
For more information on the array of benefits programs, please
ASSIGNMENT DESCRIPTION: Visual Information Specialists design,
produce, and finish static visual presentation products. They apply
broad knowledge of design principles to communicate concepts or
ideas visually. They use visual communication software to generate
hardcopy, softcopy, and web products, to include geospatial
information products, publications, brochures, and web pages.
Additional Position Info
ASSIGNMENT DESCRIPTION: User Experience Architects apply
user-centered design principles to build seamless, consistent, and
desirable interfaces for NGA enterprise systems. They lead
web-based design activities, including gathering, validating,
analyzing, and defining requirements; conducting research and best
practice reviews; performing user engagements and testing (e.g.,
interviews, site navigation); and creating prototypes. User
Experience Architects create and plan interfaces that promote
intuitive navigation and enhanced user workflow.
Additional Position Info
NGA is looking for strong, analytical, and creative user experience
researchers and front-end web designers to fill User Experience
(UX) Architect positions. UX Architects apply user-centered design
principles to build seamless, consistent, and desirable interfaces
for NGA's ecosystem of websites, applications, and products. They
lead web-based design activities, including gathering, validating,
analyzing, and defining requirements; conducting user research and
heuristic reviews; performing user engagements and testing (e.g.,
interviews, usability testing, ethnographies); creating static and
interactive prototypes; and applying research results to design and
develop web-based interfaces. UX Architects plan and create
interfaces that promote intuitive interactions and enhanced user
At NGA, UX Architects work collaboratively with other UX
disciplines to drive and implement, research, design and
development strategies. They interact daily across the entire UX
team to understand and guide research needs (known and unknown) to
ultimately produce informed interactive solutions. UX Architects
work on overlapping projects, which requires the ability to
multi-task and juggle competing priorities. The right candidate
will have a deep understanding of UX methods and best practices,
and also a nimble, creative and pragmatic approach to
recommendations and solutions, while pushing the boundaries for
better product experiences. UX practitioners at NGA are the
champions for its consumers and help solve end-user pain points.
They collect and use research data to better understand problems
and opportunities. For this position, NGA is looking for
experienced individual contributors who will help elevate the
practice of user-centered design and research by applying creative
but rigorous qualitative, quantitative, and/or design research
Other duties may include:
* Build, prioritize, levy, track, review, and validate customer
requirements and ensure they are documented and measurable.
* Apply knowledge of human abilities, limitations, and
characteristics and application of human factors principles to the
design of tools, systems, tasks, and environments for safe,
comfortable, and effective human use.
* Conduct qualitative and quantitative research including user
testing sessions, surveys, card sorts, interviews, diary studies,
field studies, and ethnographies.
* Data Analysis derived from qualitative and quantitative research
to provide recommendations to team members and stakeholders.
* Create documentation, including personas, empathy maps, journey
maps, service blueprints, jobs-to-be-done maps, high-and
low-fidelity prototypes, HTML etc.
* Design high- and low-fidelity concepts, interactive prototypes,
or fully functional proofs-of-concepts.
* Create HTML, CSS, and JS developed design interfaces
* Evaluate software, tools, and technologies for future use, and
analyze the potential impacts of new technologies. Identify
technology trends and opportunities.
* Develop test and evaluation plans, design and conduct appropriate
systems/software tests/evaluations, and document and distribute
* Arrange and conduct user reviews and tests to evaluate and
improve user interfaces.
* onvey data, information, and analytical conclusions using a
variety of visual tools, techniques, and methods.
* Design websites on multiple networks and modify website designs
to meet changing customer needs.
* Design and test the look and feel of websites and web-enabled
applications, ensuring appropriate user interactions are compliant
with accessibility standards for web.
* Write code for front-end supporting full-stack development
This position is eligible for an INCENTIVE: The selected candidates
may be offered an incentive as part of the offer of employment,
based on budget availability. To receive the incentive, the
selected candidate must sign a service agreement depending on the
approved amount or duration of the incentive. If the employee
leaves before the end of the service agreement, the employee may be
required to repay a pro rata share amount of the incentive to the
Additional Application Requirement: You may be asked to complete
one or more assessments in addition to the application you submit
on this website as part of your application to NGA. These
assessments may include but are not limited to:
* Online questionnaires or assessments that require you to describe
your job-related knowledge, skills, abilities, or other
characteristics that are aligned with the mandatory and desirable
qualifications of this job posting. The information you provide in
the application you submit must support the response you provide to
this questionnaire. You will receive an email to describe any
additional assessments required. Please monitor your emails and
complete any required assessments as soon as possible.
Mandatory Qualification Reqs
MANDATORY QUALIFICATION CRITERIA: For this particular job,
applicants must meet all competencies reflected under the Mandatory
Qualification Criteria to include education (if required). Online
applications must demonstrate qualification by providing specific
examples and associated results, in response to the announcement's
mandatory criteria specified in this vacancy announcement:
* Demonstrated experience designing user-centered products and/or
services or applying user-centered principles to web designs.
* Experience solving problems utilizing UX processes, methods
and/or strategies such as, design thinking principles and processes
or equivalent UX methods.
* Understanding of Human Factors (e.g. accessibility, empathy, or
* Demonstrated experience with data analysis derived from
qualitative and/or quantitative research. (e.g. data analysis,
surveys, web analytical tools, interviews , or user testing).
EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an
accredited college or university in Human-Computer Interaction,
Information Science, User Experience Design, Interaction Design,
Visual Communication Design, Computer Science, Statistics, or a
degree that provided a minimum of 24 semester hours in one or more
of the fields identified above and required the development or
adaptation of applications, systems, or networks. -OR- B.
Combination of Education and Experience: A minimum of 24 semester
(36 quarter) hours of coursework in any area listed in option A,
plus experience working in interactive design and user testing,
full stack development, or a related field that demonstrates the
ability to successfully perform the duties associated with this
work. As a rule, every 30 semester (45 quarter) hours of coursework
is equivalent to one year of experience. Candidates should show
that their combination of education and experience totals 4 years.
-OR- C. Experience: A minimum of 4 years of experience in
interactive design and user testing, full stack development, or a
related field that demonstrates the ability to successfully perform
the duties associated with this work. -AND- IT-related experience
demonstrating each of the four competencies: Attention to Detail,
Customer Service, Oral Communication, and Problem Solving.
Highly Desired Skills
QUALIFICATION CRITERIA: In addition to the mandatory
qualifications..... click apply for full job details
Keywords: National Geospatial Intelligence Agency, Sterling , User Experience Architect (Mid-Level), Professions , Sterling, Virginia
Didn't find what you're looking for? Search again!