SterlingVARecruiter
the smart solution for Sterling jobs

Front Desk Lead

Company: Hyatt
Location: Sterling
Posted on: March 4, 2019

Job Description:

Job overviewAs a Front Office Supervisor, you will fill a key leadership role with an industry-recognized leader in hospitality management services. You will coordinate the activities of guest service representatives, drivers, bellmen, telephone operators and night auditors to ensure high-quality guest service. Your experience and expertise will focus on maximizing profits, developing and retaining employees and exceeding guest expectations.The ideal candidate will:* Have two or more years of Hotel Customer Service experience. (Special consideration will be given to those who exhibit a proven track record of exemplary customer service/sales performance in other business fields with strong leadership abilities, excellent oral and written communication skills, proficient computer skills to include Word, Excel, Adobe and guest and employee centric management practices.)* Be incredibly friendly, customer centric, love to smile and have knowledge of the local area.* Have good computer skills and brand POS experience.* Manages and controls the overall front house guest experience to include registration, creative guest problem resolution, correct billing and cordial appreciation upon departure. Motivates staff within all hotel departments and establishes a productive working environment for hotel.* Assists to conduct training classes regarding safety, security, department procedures and service guidelines.* Assists with revenue management with the implementation and execution of programs to ensure that the hotel's room occupancy and Average Daily Rate objectives are met.* Maintains correct procedures for hotel accounting, credit control and handling of financial transactions.* Maintains procedures for security of monies, guest security and emergency procedures.* Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.* Provides a professional image at all times through appearance and dress.Note: Other duties as assigned by supervisor or managementBenefits for Full Time Employees* Medical, Dental, and Vision Coverage* 401K retirement plan* Short and Long-Term Disability Income** Term Life and AD&D Insurance* Vacation PTO & Holiday/Sick PTO* Employee Assistance Program* Specific plans for specific positions

Keywords: Hyatt, Sterling , Front Desk Lead, Other , Sterling, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Now Interviewing!
Description: America's 1 Consumer driven health care company is looking for motivated people who will lead the way in health care for the next decade and generations
Company: Ameriplan
Location: Sterling
Posted on: 03/19/2019

Need a Change? Work From Home !!
Description: Be part of a Health and Dental Benefits Discount company and assist people to save on their Healthcare
Company: MAH Benefits
Location: Harrisburg
Posted on: 03/19/2019

Expanding Benefits Co Has Two Positions FT-PT
Description: Our Company: We are a 24 year old Nationwide Company. We are looking for career oriented individuals to join our award winning team. This is a solid company that offers top notch training and a full benefits (more...)
Company: FAHT
Location: Leesburg
Posted on: 03/19/2019


Work from Home - Benefit Consultant (Will Train)
Description: Nation's largest provider of discounted healthcare programs is currently looking for Benefit Consultants
Company: JMS Benefits
Location: Charlottesville
Posted on: 03/19/2019

Forklift Operator - 2nd Shift - Harrisburg
Description: Role Purpose: Responsible for operating powered equipment for the purpose of moving, locating, relocating, stacking, and counting product. Responsible for checking all inbound and outbound products.
Company: PC - DHL
Location: Harrisburg
Posted on: 03/19/2019

Interviewing All Month For Work At Home Representatives
Description: Our growing company has two positions available in our careers division. We offer Part time or Full time hours with the ability to
Company: Career At Home
Location: Harrisburg
Posted on: 03/19/2019

Virtual Recruiter
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Sterling
Posted on: 03/19/2019

Work at home opportunity - PT/FT
Description: Premier healthcare company is actively searching for highly motivated individuals to work individually
Company: FAHT
Location: Reston
Posted on: 03/19/2019

Part Time Event Specialist
Description: SummaryPart Time Event Specialist --Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right (more...)
Company: Advantage Solutions
Location: Sterling
Posted on: 03/19/2019

Do You Want Control Over Your Future?
Description: Currently interviewing professional individuals to join our award winning team. This is a solid company that
Company: AP USA
Location: Silver Spring
Posted on: 03/19/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Sterling RSS job feeds