Hospitality Associate - Mon - Fri 9am-6pm
Company: Williams Lea
Location: Washington
Posted on: May 10, 2025
Job Description:
This website is operated, hosted and managed by Williams Lea
Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.Office
Services Associate - M - F 9am-6pmApply locations Washington,
District of Columbia time type Full time posted on Posted Yesterday
job requisition id R251001301Williams Lea is hiring for an Office
Services Associate for our Washington, DC office to work Monday to
Friday 9:00 am to 6:00 pm!Pay: $19.00 - $20.60/hourBenefits:
- Various health insurance options & wellness plans (Medical,
Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and DiscountsThe Office Services
Associate is responsible for adding value in providing daily back
office services for our client and teams. Services include but are
not limited to reprographics (copy) and mail services in both
physical and digital environments, with support for services in
hospitality, facilities, audio/visual, reception, and other
Williams Lea service lines as needed.Job Duties:(* denotes an
"essential function")
- *Utilize appropriate logs for all office services work.
- *Ensure that job tickets are properly filled out before
beginning work.
- *Perform work in office services, primarily reprographics, mail
and intake functions according to established procedures.
- *Follow procedures to run jobs in proper order.
- *Communicate with supervisor or client on job or deadline
issues.
- *Meet contracted deadlines for accepting, completing, and
delivering all work.
- *Troubleshoot basic equipment problems.
- Be able to lift up to 50 lbs. on a regular basis.
- Prioritize workflow.
- Performs Quality Assurance on own and work of others.
- Load machines with various paper, toner, supplies.
- Answer telephone, emails, and place service calls when
needed.
- Interact with clients in person, over the phone or
electronically.
- Adhere to Williams Lea policies in addition to client site
policies.
- Use equipment and supplies in a cost-efficient manner.Job
Qualifications:
- High school diploma or equivalent.
- Minimum (1) year office services experience preferably in a
legal, banking or large corporate environment.
- Skilled in the use of mail, phone, email, digital reprographics
and mail equipment.
- Familiar with general back office procedures to meet and
maintain client satisfaction.
- Proven customer service skills are required in order to create,
maintain and enhance customer relationships.
- Good written and verbal communication skills, including
professional telephone and email etiquette.
- Attention to detail with good organizational skills.
- Must be able to meet deadlines and complete all projects in a
timely manner.
- Ability to handle sensitive and/or confidential documents and
information.
- Able to make independent decisions that conform to business
needs and policy.
- Good problem-solving skills, with the ability and understanding
of when to escalate a problem to a supervisory level.
- Must work well in a team environment.
- Must be able to interact effectively with multi-functional and
diverse backgrounds.
- Ability to work in a fast-paced environment.
- Must be self-motivated with positive can-do attitude.Working
Conditions:
- Position operates at sites with maximum of 24/7 operations.
Individual shift requirements will vary by site.
- Ability to work overtime as needed.
- Work is performed in a professional work environment.
- Professional attire required.
- Hazards include working with office machines (copiers, faxes,
scanners, bindery equipment, paper cutters) and cleaning supplies
and toner.
- Must be able to work standing up all or most of the time.Who we
are: In a rapidly changing world, the ability to innovate and break
new ground drives progress. Williams Lea has harnessed this ability
for more than 200 years.Our 5,200+ talented employees worldwide are
experts in delivering efficient business processes in complex and
highly regulated environments.We're always progressing. Connecting
technology with expertise and strong processes to transform support
services. As we enter our third century, we continue helping
businesses thrive in a future driven by digitization and
virtualization.It is the policy of Williams Lea to ensure equal
employment opportunity without discrimination or harassment on the
basis of race, color, creed, religion, national origin, alienage or
citizenship status, age, sex, sexual orientation, gender identity
of expression, marital or domestic/civil partnership status,
disability, veteran status, genetic information, or any other basis
protected by law.Williams Lea is a drug-free workplace and performs
pre-employment substance abuse testing.
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Keywords: Williams Lea, Sterling , Hospitality Associate - Mon - Fri 9am-6pm, Other , Washington, Virginia
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