Parts Sales
Company: Ted Britt Auto Group
Location: Sterling
Posted on: January 27, 2023
Job Description:
Description:We Offer:
- Competitive Pay
- Ongoing professional training
- Excellent benefits package including
- Medical
- Dental
- Vision
- Life, Long Term Disability, Critical Illness, Accident
Insurance
- Legal Shield
- 401(k) and profit-sharing plan with employer match
- Paid Holiday, Sick and Vacation TimeSummarySells parts to all
customers, over the counter, through the shop or on the
phone.Essential Duties
- Assists all customers (retail and shop) in selecting required
parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials
and ensures that the customer is exposed to the full product
line.
- Answers phone calls, providing price quotes and other
information.
- Provides high level of service to internal and external
customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials
that need immediate attention.
- Locates out-of-stock parts from outside source and submits an
emergency order, if necessary.
- Notifies the service advisor and the customer when special
ordered parts have been received.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to
vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on
service repair order.
- Receives payment from retail customers or obtains credit
authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the
invoice.
- Issues credit for parts returned, ensuring that the original
invoice, or its number, is available so that purchase and pricing
can be verified.
- Keeps orderly records of all repair orders, invoices, insurance
estimates and special-order parts.
- Sets up orders for daily shipment, delivery or pick-up.
- Keeps front and rear counter areas clean and uncluttered.
- Participates in all training programs that are made
available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales
tracking program.
- Maintains professional appearance.
- Other tasks as assigned.Requirements:Education and/or
Experience
- High school diploma or general education degree (GED); or one
to three months related experience and/or training; or equivalent
combination of education and experience.Physical DemandsThe
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.
- Sitting
- Standing
- LiftingPI202104596
Keywords: Ted Britt Auto Group, Sterling , Parts Sales, Other , Sterling, Virginia
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