Dispatch Team Member
Company: US Sedan Service
Location: Sterling
Posted on: August 6, 2022
|
|
Job Description:
Job Description Join the team that turns "Ground Transportation"
into "Grand Transportation" U.S. Sedan Service, Inc. moves the
people who move the world - the people who have earned and expect
the best in service. We are looking for a qualified candidate to
join us as a Dispatcher . U.S. Sedan Worldwide is seeking a
Dispatcher, who will work with a large Dispatch department. Must be
able to maintain effective daily communication with drivers,
including those run by subcontractors. Continually monitor service
making proactive adjustments to maximize on time performance and
productivity. Demonstrate effective use of scheduling software,
telephone and data analysis skills. Successful applicant will
report to the Dispatch Supervisor. Key Responsibilities and
Accountabilities The following is not intended to be a
comprehensive list of the essential functions of the Dispatcher
position, but rather a general description of some of the
requirements necessary to carry out the duties and responsibilities
of this position. The Dispatch Supervisor must be able to perform
the following tasks, among others: Dispatching and scheduling
Coordinate all variables and dispatch chauffeurs to ensure timely
pick-ups. Provide direction and guidance to Chauffeurs to minimize
delays and service issues. Maintain constant communication with
chauffeurs, management, and reservations staff. Anticipate any
service or logistical issues in order to avoid client
dissatisfaction. Maintaining solid customer relationships by
handling client questions and concerns Prioritize calls according
to urgency and importance Enter data in computer system and
maintain logs and records of activities and other information
Cultivate strong relationships with drivers and customers to reduce
the stress that comes with last minute schedule changes
Qualifications: Knowledge of windows-based computer operating
systems and functional knowledge of word processing, spreadsheet
and presentation software. Ability to read, write and speak
English. Excellent communication and interpersonal skills. Able to
use multi-line phone system. Ability to handle multiple tasks
accurately and effectively. Ability to work independently and
objectively. Strong organizational and analytical skills. Provide
excellent customer service and present a professional demeanor and
appearance. Knowledge, Skills, and Abilities: Knowledge of
windows-based computer operating systems and functional knowledge
of word processing, spreadsheet and presentation software. Strong
organizational skills, filing and file maintenance. Ability to
read, write and speak English. Ability to communicate effectively
at all levels. Able to use multi-line phone system. Ability to
handle multiple tasks accurately and effectively. Ability to work
independently and objectively. Strong organizational and analytical
skills. Ability to effectively delegate tasks and provide
appropriate supervision and follow up to department staff. Provide
excellent customer service and present a professional demeanor and
appearance. Job Posted by ApplicantPro
Keywords: US Sedan Service, Sterling , Dispatch Team Member, Other , Sterling, Virginia
Click
here to apply!
|