Company: Strategic Building Solutions
Posted on: August 2, 2022
Colliers Engineering & Design is seeking an IT Technician to join
our Help Desk team to provide internal support and technical
assistance to end users on a variety of issues. A candidate should
be able to accurately and efficiently troubleshoot problems and
advise of the appropriate action. Perform computer maintenance,
upgrades and new installations and support desktop, laptop and
* Degree in a related field plus 1-3 years of related experience.
Ability to communicate technical information to non-technical
personnel. Ability to install, configure and maintain personal
computers, networks, hardware & software. Familiarity with Windows
operating systems. Familiarity with handheld devices. Excellent
verbal and written communication skills. Frequently required to
sit, stand, bend, reach, talk, hear and lift or move up to 50lbs.
Must be able to see color and distinguish letters, number &
symbols. Skill in organizing resources and establishing priorities.
Basic programming/scripting is a plus. Ability to work occasional
nights and weekends. Must be able to travel.
* Respond to requests for technical assistance relating to computer
systems, software and hardware. Diagnose and resolve technical
hardware and software issues. Setup, migrate and support desktops,
laptops and mobile devices. Follow standard help desk procedures.
Identify and escalate situations requiring urgent attention. Track
and route problems and requests and document resolutions in a
ticketing system. Travel to other offices as needed.
What We Offer
At Colliers Engineering & Design, our people are our most important
resource. That's why we are committed to providing all our
employees with a safe, comfortable work environment, potential for
career advancement, and the ability to impact society through their
projects as well as Company sponsored activities.
This dedication begins with supporting a work life balance through
a generous compensation package that includes: company paid
medical, dental, and vision coverage; paid pregnancy disability
leave; short- and long-term disability insurance; life insurance; a
company-matched 401(k)/Roth; paid time off that includes parental
and military leave; employee referral and professional license
bonuses and a straight time policy that compensates exempt
employees for billable hours worked in excess of 40 billable hours
within a work week.
We have also created an internal culture that provides the
resources and technology needed to encourage personal and
professional growth opportunities through reimbursement for
education; a free in-house resource for hundreds of educational and
self-enrichment courses; mentorship program; wellness program;
Women's Organization and ongoing philanthropic opportunities.
Apply today to learn how you can join our team of professionals, so
we can help you Accelerate Your Success!
Keywords: Strategic Building Solutions, Sterling , Help Desk, Other , Sterling, Virginia
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