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Service Coordinator

Company: DuraServ Corp
Location: Sterling
Posted on: June 6, 2021

Job Description:

Are you a highly driven, accountable and career-focused team player with an optimistic outlook? Do you want to provide new and creative input to help the company grow?

 

Then We Want You!

 

Mission:

 

At DuraServ, we are one of the main distributors of commercial door and dock manufacturers. Therefore, we aspire to be the most trusted provider in the industry.  Since opening the doors in 2001, our secret to sustaining continual growth has been our culture, which is focused on taking great care of every customer, treating employees well and with respect, and being “first and best” in all markets servicing our customers.

 

Our Service Coordinators treat each customer with respect and efficiently manage daily schedules for technicians. Providing the best customer service in the industry allows us to continue raising the bar on what quality service looks like.


 

Answer phones

Quote and create service call entry

Schedule and dispatch calls

Order parts, as needed, for service work

Manage leads

Invoice service work and quoted service work

Process customer credit card payments

Post vendor invoices for accounts payable


 

Excellent customer skills

Ability to interact professionally with internal and external customer

Ability to identify additional tasks to be completed and willing to assist other

Ability to work in a fast-past environment

High level of organization


Continuous training and development program

We offer a full benefits package including medical, dental, vision, supplement insurance plans and a 401K with company match.

The company benefits include life insurance, short and long-term disability

My Personal Health Assistant program for a healthier you

We partnered with companies and have discounts for our employees

Keywords: DuraServ Corp, Sterling , Service Coordinator, Other , Sterling, Virginia

Click here to apply!

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