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Express Service Advisor

Company: M5 Management Services
Location: Sterling
Posted on: June 6, 2021

Job Description:

Express Service Advisor

Stohlman Subaru of Sterling is in search of two Express Service Advisors. Our Express Service Advisors enjoy a 5 day work week, great annual income, and plenty of time off to enjoy life along with a relaxed family atmosphere. If you are tired of being just a number and feel as if you don't matter to your current employer, you need to apply.

We would love to speak with you about joining our ever-growing family, for a confidential interview please send a resume.

 

What We Offer

* LARGE INCOME POTENTIAL * 5 day work week * Paid Vacations * Flexible schedules * Daytime Work Hours * Company Paid Training * Unlimited Growth Opportunity * Health, Dental & Vision * Fun & Competitive Environment  

Service Consultant Responsibilities

* Analyze customer service requirements and inform of all available services. * Administer customer repair orders, provide appropriate consultation to our customers for various products and services. * Manage all customer issues and resolve all complaints effectively. * Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures. * Develop and maintain a professional relationship with colleagues to provide exceptional customer service. * Analyze customer requirements for products and services and provide consultation. * Assist our customers in selecting the optimal and most beneficial services for his or her needs. * Prepare documents for all customer interaction and ensure follow up on all pending issues. * Assist customer service employees and provide backup support. * Develop and maintain an effective relationship with customers. * Monitor all customer calls, analyze problems for products and services, and ensure the optimal solution for the same.  

Job Expectations

* Experience in the Automotive Industry * Out Going Personality * Professional Appearance * Team Oriented * Pass Pre-employment screening

Keywords: M5 Management Services, Sterling , Express Service Advisor, Other , Sterling, Virginia

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