Data Center M&E Manager- Facility Manager
Sterling - Virginia - United States of America
This role oversees the operations and development of a team of
Critical Environment engineers onsite, ensuring they provide both
Preventative Maintenance (PM) and Repair Services to the Client &
their customers onsite (within agreed Service Level Agreement.)
Also, assists the client's Data Center Manager, providing support
for Data Center operations. Provide on-site support for the
provision and maintenance of Critical Environment services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage unforeseen circumstances that occur and provide relevant
feedback to Client / CBRE management where necessary.
Mentor & motivate the Critical Environment team, providing them
with regular feedback to ensure they continually improve. Identify
areas for training where necessary.
Overall responsibility for Configuration Management (CM)MS Work
Orders, Preventative Maintenance (PM), Configuration Management
(CM), or Repairs within the agreed SLA timeframe, or escalate if
issues cannot be resolved promptly.
Overall responsibility to ensure the completion of:
- Facility infrastructure equipment installations within the
agreed SLA timeframe and to applicable internal, manufacture and
- Information Technology equipment power installations,
relocation and decommission requests within the agreed SLA
timeframes and to applicable internal, manufacture and industry
- Daily routine checks and cleanup of the data halls and record
- Mechanical and Electrical troubleshooting support (chiller,
Computer Room Air Conditioning (CRAC), Computer Room Air Handler
(CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit
(PDU), Static Transfer Switches (STS), etc.)
Ensure all deployments are installed to applicable internal,
manufacture and industry standards.
Ensure that all records are updated following any changes made
and that documentation is also kept up to date for all applicable
Ensure that Method Statements and Risk Assessments are prepared
and used for all tasks, providing safe working practices at all
Provides formal supervision to individual employees within
single functional or operational area. Recommends staff
recruitment, selection, promotion, advancement, corrective action
and termination. Plans and monitors appropriate staffing levels and
utilization of labor, including overtime. Prepares and delivers
performance appraisal for staff. Mentors and coaches team members
to further develop competencies. Leads by example and models
behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
EDUCATION and EXPERIENCE
High School Diploma/GED required, Bachelors Degree preferred.
6-8 years of experience in mechanical or electrical engineering,
Experience of leading and motivating a Critical Environment
Team. Accredited training in the installation of DC Facilities
Infrastrucutre and Buiilding Management System (BMS), preferred.
Experience of leading and motivating a Critical Environment Team. A
proven knowledge of Critical Facility or DC equipment and their
components including UPS, PDU, STS, EG, CRAC, CRAH , etc. A strong
understanding of the Data Center environment, and the working
restrictions applicable to such environments.
CERTIFICATES and/or LICENSES
Excellent written and verbal communication skills. Strong
organizational and analytical skills. Ability to provide efficient,
timely, reliable and courteous service to customers. Ability to
effectively present information.
Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles.
Ability to calculate intermediate figures such as percentages,
discounts, and commissions. Conducts advanced financial
Ability to comprehend, analyze, and interpret complex documents.
Ability to solve problems involving several options in situations.
Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Experience in a financial setting working with billing and
payables; prior experience using a financial system; and, the
ability to use Microsoft Excel.
Ability to comprehend and interpret instructions, short
correspondence, and memos and ask clarifying questions to ensure
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from
clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal
department and/or large groups of employees.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures,
company policies, and business practices to achieve general results
and deadlines. Responsible for setting work unit and/or project
deadlines. Errors in judgment may cause short-term impact to