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Customer Technical Specialist IV

Company: Peraton
Location: Sterling
Posted on: October 11, 2019

Job Description:

We are looking for a Senior Customer Technical Specialist in our Sterling, VA site.-- This person overseas the development and delivery of training for a group of traveling training staff, interfaces with customer and other contractors to gather and implement training--requirements, and organizes and delivers technical training programs and related materials in support of customers and/or company employees.What you'll do-----Work with senior management on full life-cycle support for assigned projects--Makes recommendations to management--regarding methods and approaches for using new training methodologies.Responsible for training staff development and continuous improvement programAssures proper, clear, concise and complete technical guidance for use by technical installers and trainers.Interface with customer and other contractors as neededProvides deployment, installation, training & support on computer systems, hardware & software onsite for designated customer and staff members.Position covers a variety of tasks for end users including onsite support.--You'd be a great fit if-----You've spent 10 years working installation, training, and support on computer systems, hardware, and software.A bachelor's degree or equivalent technical training,--Experience may be substituted for educational--requirements, and education may be substituted for years of experience.--It'd be even better if you-----Department of State experienceAre comfortable with--working independently and managing tasks through to completionHave strong analytical skillsExcellent written and verbal communicationProven track record of client interaction--What you'll get--- An immediately-vested 401(K) with employer matchingRapid PTO accrual schedule with floating holidaysComprehensive medical, dental, and vision coverageTuition assistance, financing, and refinancingPaid maternity and paternity leaveCompany-paid infertility treatmentsCross-training and professional development opportunitiesThe ability to influence major initiatives--SECURITY CLEARANCE This position requires the candidate to have an Active Secret Security clearance, and maintain this clearance.--We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.

Keywords: Peraton, Sterling , Customer Technical Specialist IV, IT / Software / Systems , Sterling, Virginia

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