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Assoc Install Tech, Home & Entertainment - DC

Company: T-Mobile
Location: Sterling
Posted on: August 8, 2019

Job Description:

Join a world-class team of innovators and industry experts that are creating a next generation cable company. T-Mobile Home + Entertainment (H+E) is looking for individuals who are passionate about changing television landscape and want to enable consumers to engage with their TVs, tablets and other devices in ways that incite the imagination. If you enjoy working in a collaborative, tight knit and execution oriented technical position then this is the right environment for you.

Responsibilities

The Associate Installation Technician is responsible for performing in-home installations, ensuring any issues are resolved quickly, and educating the customer on our product and technology. You play an integral role in creating an exemplary customer experience with each and every installation. We provide a vehicle, tools, uniform, mobile device, and much more!

We're especially interested in your abilities with some or most of the following:

--- Understanding of set-top-box systems

--- Performing all in-home installations

--- Understanding DOCSIS, WiFi and MoCA

--- Understanding of home networking

--- Ensuring safety practices are followed

--- Helping design processes for efficiency and customer satisfaction

Qualifications

--- Must have at least 1-3 years of install experience

--- Excellent written and verbal communication skills

--- Outstanding customer service skills

--- Must possess valid driver's license in the State you are seeking employment

Minimum Qualifications

Education:

High School diploma or GED

Company Profile

As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

EOE Statement

We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Sterling , Assoc Install Tech, Home & Entertainment - DC, IT / Software / Systems , Sterling, Virginia

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