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Sr Director of Technology Operations

Company: Yoh Services, LLC
Location: Sterling
Posted on: July 2, 2019

Job Description:

Position Summary: Responsible for the Network Operations Center, Network Operations and System Operations (Converged Operations), Database Operations, Datacenter Operations and Big Data/Hadoop Operations teams. Hadoop experience is a must Capable of working collaboratively across business and technical leaders, this role is primarily engaged in developed the teams, processes and tools required to ensure the positive and effective operation of neustar's digital products and services.This role reports to Neustar's CIO and includes organizing cross-team strategies, executive communications, multi-year initiatives, organizational change, employee engagement and leading technical projects.Required Skills / Competencies Technical acumen, specifically with internet and large scale production infrastructure / applications Excellent written and verbal executive presentation skills High degree of emotional intelligence Superb team leadership, project management skills Strong desire to lead through influence and coaching Ability to adapt and interpret changing guidelines Preferred Skills / Competencies 10+ years operating as an operational leader in a mid-large technology company. Goal / plan oriented focus, process driven with a keen eye to metrics and structured results Seasoned business communicator practiced at leading organizational change Seasoned with leading a multi-national and globally diverse workforce Experienced in 24x7 technology operations Job ResponsibilitiesDevelop teams, processes and tools to achieve high degree of business service availability for technical production environmentsDeep experience with technology operations processes (incident, change, capacity, etc) which lead to solid performance and availabilityProactive operations managementPlanful and proactive in growing technical operations capabilities across a global footprintExtensive experience out-sourcing, near-shore sourcing, rural sourcing and cost modeling for technical operations.Develop and maintain technical standards for compute, network and storage platforms.Communicate effectively and frequently to executive leaders through email, process notifications, ad-hoc inquiries, conference bridges, budget planning, project meeting and technical / business meetings to help the organization develop a strong acumen of running a business which depends on technical infrastructure and continued investment in proactive operational maintenance/improvements.Experience with ITIL as a framework for running a technology businessCompetent managing vendors for optimal performanceEducation, Experience, And Skill PreferencesBachelor's degree, or equivalent work experience, strongly preferred Master's degree helpful, not required10+ years' experience leading technology operations teams with internet scale environmentsStrong effective communicator - both verbal and writtenLevel headed, even handed leader in high stress situationsExperience with formatting the layout, visual elements and communications of reports and presentations for an executive audienceFlexibility to work in an environment of constant changeProactive and professionally assertive when collaborating with executives and business leaders to achieve a stated outcome of a task or projectMust be professional and polished while interacting with executives at all levelsMust be a highly organized, self-starter with ability to handle multiple priorities at once#diceSP

Keywords: Yoh Services, LLC, Sterling , Sr Director of Technology Operations, IT / Software / Systems , Sterling, Virginia

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