SterlingVARecruiter
the smart solution for Sterling jobs

Senior Technical Consultant

Company: AccessData
Location: Sterling
Posted on: October 24, 2018

Job Description:

Job DetailsLevel ExperiencedJob Location Sterling, VA Office - Sterling, VAPosition Type Full TimeEducation Level 4 Year DegreeSalary Range $105,000.00 - $120,000.00 Salary/yearTravel Percentage Road WarriorJob Shift UndisclosedJob Category ConsultantDescription
SUMMARY


The Senior Technical Consultant for the Technical Services team will oversee project management and process of electronic discovery, computer forensic investigations and litigation support for government, commercial, public and private sector accounts. Responsible for all aspects of customer/client service, including configuration and software recommendations, system analysis, and technical support. Responsible for achievement of high client satisfaction. The position can be based out of our Sterling VA office or can work remote within the US, preferably East Coast.

Essential Duties and Responsibilities


  • Collect, process, review, analyze and produce electronic evidence through the use of forensic software applications and other utilities; adhere to standard computer forensics and evidence handling techniques.
  • Assist clients in reconstructing records that uncover key facts and insights through electronic discovery, computer forensics and data analytics.
  • Provide superior account management and customer service through effective communication, responsive follow-through, and advocacy for client issues. Prioritize and resolve issues of varying severity ensuring delivery and project timelines are met and on budget.
  • Manage, troubleshoot, and conduct eDiscovery and computer forensic projects utilizing skills related to the collection, review, analysis and preservation of electronic data and evidence.
  • Oversee workflow management and make corrections as required.
  • Stay current on the latest computer forensic technology, analyzing trends with AccessData solutions.
  • Liaise with internal AD business units and external customers
  • Working knowledge of AWS, Azure and other cloud platforms
  • Perform other duties as assigned.



    IDEAL CANDIDATE


    The ideal candidate will have a degree in an I.T.-related field, Forensic and Litigation Support experience, and an understanding of the administration of Windows-based Server infrastructures, Cloud Infrastructure and networks. Ideal candidate would have a minimum of 3 years' experience in Server Support, Forensic Support or eDiscovery Software Support.


    ESSENTIAL DUTIES AND RESPONSIBILITIES



    • Work closely with members of the Global Support team and other internal departments (e.g., Sales, Support, etc.) to perform on handling customer inquiries for assistance, ensure company and client goals are met.
    • Maintain effective communication between the Global Support team and external client organizations.
    • Provide superior customer service through effective communication, responsiveness, and follow-through.
    • Respond to clients issues assigned in a timely manner via email, chat, forum requests and phone as required.
    • Diagnose undocumented issues and provide reproducible steps for development.
    • Perform other duties as assigned.
      Qualifications
      COMPUTER SKILLS


      To perform this job successfully, an applicant must have an intermediate to advanced working knowledge of Microsoft Windows (7/8/10) and Microsoft Windows Server (2008 R2/2012 R2). Knowledge of other operating systems is desirable.

      A working knowledge of server hardware, database systems, file systems, network infrastructure, and structured data sources (e.g., Microsoft Exchange, Microsoft SharePoint, etc.) is preferred.

      Candidates must be able to demonstrate strong technical troubleshooting abilities.


      OTHER SKILLS AND ABILITIES


      This position will require a person with strong interpersonal skills. Candidates must be able to demonstrate strong technical troubleshooting skills and the ability to prioritize tasks. Possess the technical writing skills to write knowledge base articles.

      Applicants should be capable of working independently, adapting standard procedures to meet new or changing conditions, and making decisions guided by precedent within the limits of established policies.

      Applicants must possess the ability to solve practical problems, and correctly interpret instructions in a variety of formats.

      Travel of 50%-75% may be required for this position.


      EDUCATION AND EXPERIENCE


      Bachelor Degree in Computer Science or MIS from a four-year college or university, three to five years of related experience or training, or an equivalent combination of education and experience. Previous experience with AccessData products is preferred, but not required. Return to Job Opportunities

      Keywords: AccessData, Sterling , Senior Technical Consultant, IT / Software / Systems , Sterling, Virginia

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category
      within


Other IT / Software / Systems Jobs


32601 : Senior Systems Security Engineer
Description: TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15--years. TECHNOGEN is a Small Woman Owned Minority Business with GSA Advantage Certification. (more...)
Company: TechnoGen
Location: Baltimore
Posted on: 11/18/2018

Travel ICU RN
Description: Supplemental Health Care is a nationally recognized healthcare staffing provider partnering with a hospital in Baltimore,
Company: Supplemental Health Care
Location: Baltimore
Posted on: 11/18/2018

Product Tester at Home. $25hr-$45hr. No Experience Required. Part-time
Description: In-Home Usage Tester Product Tester--from--home Part-timePresently we're recruiting Product Testers from home in several US cities--to expand our private network of In-Home Usage Testers IHUT to (more...)
Company: American Consumer Panels
Location: Millersville
Posted on: 11/18/2018


Radar Seeker Software Engineer
Description: The Johns Hopkins University Applied Physics Laboratory APL , a national leader in scientific research and development, is located midway between Baltimore and Washington, DC is seeking a Radar Seeker (more...)
Company: Johns Hopkins Applied Physics Laboratory (APL)
Location: Laurel
Posted on: 11/18/2018

Field Service Supervisor, Marine & Industrial
Description: Location: US-MD-ElkridgeID: 2 of Openings: 1Category: ManagementShift: 8:00am - 5:00pm or as dictated by daily job activities.Overview br br Alban CAT, the Caterpillar dealer for the mid-Atlantic (more...)
Company: Alban CAT
Location: Baltimore
Posted on: 11/18/2018

Unix AWS System Administrator
Description: The AWS UNIX System Administrator will serve on the Enterprise Portal team. The Portal provides the customer with single sign-on, and makes use of micro-services. The AWS UNIX System Administrator will (more...)
Company: Modis
Location: Columbia
Posted on: 11/18/2018

Web Content Curator
Description: Our client in Baltimore, MD is looking for a highly skilled web content curator for a temporary role starting as soon as possible. This individual needs to have mid to senior level
Company: The BOSS Group
Location: Baltimore
Posted on: 11/18/2018

Software Vulnerability Researcher/Reverse Engineer (Mid-Sr)
Description: Are you an experienced vulnerability researcher and/or reverse engineer looking for an exciting and intellectually challenging environment focused on embedded and IoT devices br br Parsons is seeking (more...)
Company: Parsons
Location: Columbia
Posted on: 11/18/2018

Senior Dot Net Developer
Description: Job Description: Applicants will need a strong knowledge of developing web-based applications including client side scripting techniques JavaScript or JQuery , SQL experience with either Oracle or SQL (more...)
Company: Techaffinity Consulting
Location: Laurel
Posted on: 11/18/2018

Software Developer / Engineer - Java, C
Description: br Summary: Development of applications for air and missile defense, including modeling and simulation M S . br br br The job: br br ul br li br br Lead the design, development, (more...)
Company: Johns Hopkins Applied Physics Laboratory (APL)
Location: Laurel
Posted on: 11/18/2018

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Sterling RSS job feeds