Business Operations Manager
Company: Masai Technologies Corporation
Location: Frederick
Posted on: February 19, 2026
|
|
|
Job Description:
Job Description Job Description Job Title: Business Operations
Manager Location : Frederick, Maryland Employment Type : Full-Time
Reports To : Chief Executive Officer (CEO) Position Summary MASAI
Technologies Corporation (MTC) is seeking an experienced and
dynamic Business Operations Manager to oversee and optimize
operations for Commercial, Federal Contracts, and other Public
Sector projects. The ideal candidate will possess a blend of
strategic vision, financial acumen, and operational expertise to
drive efficiency and innovation across MTCs IT services and office
lease management offerings. This role requires a strong leader who
can navigate complex regulatory environments, manage
cross-functional teams, and foster relationships with diverse
stakeholders. MTC supports Federal Agencies Civilian and Department
of Defense (DoD), as well as State & Local. Key Responsibilities 1.
Strategic Planning & Business Development Conduct in-depth market
analysis in IT and real estate sectors to identify opportunities
for growth. Develop and implement strategic plans to expand MTCs IT
service offerings and proposal development process. Pursue new
business opportunities, including federal contracts, public sector
projects, and innovative technology solutions. ISO 9001 Process
Improvement Standard compliance experience to create SOPs,
Policies, training, best practices 2. Financial Acumen & Risk
Management Oversee budgets, forecasting, and financial planning for
IT services and lease management operations. Evaluate ROI for
potential projects, ensuring alignment with MTCs strategic
objectives. Mitigate financial risks by analyzing market trends and
assessing contract terms. 3. Project & Operations Management Lead
cross-functional teams to deliver projects on time and within
budget using Agile or traditional project management methodologies.
Streamline and standardize processes for IT service delivery and
lease administration to improve operational efficiency. Monitor
project performance and implement corrective actions as needed. 4.
Federal Acquisition Regulatory (FAR) & Compliance Knowledge
Cybersecurity CMMC compliance experience supporting an organization
to comply Stay updated on legal and regulatory frameworks governing
software/IT services including data privacy. Ensure compliance with
federal, state, and industry standards, maintaining a culture of
operational excellence and adherence to best practices. 5.
Relationship Building & Negotiation Cultivate and sustain strong
relationships with federal clients, vendors, and stakeholders in
the IT and real estate sectors. Negotiate favorable terms for
contracts, lease agreements, and vendor partnerships to maximize
value for MTC. Vendor Management and Contract Management Experience
with Federal Government Agency Program Management is preferred. 6.
Leadership & Team Management Provide leadership, coaching, and
mentorship to cross-functional teams, including IT specialists,
property managers, and sales professionals. Foster a collaborative
work environment and champion a culture of continuous improvement
and innovation. Resolve conflicts and motivate teams to achieve
organizational goals. 7. Communication & Presentation Prepare and
deliver compelling presentations to senior executives, federal
clients, and potential partners. Communicate complex financial and
technical data in a clear, concise manner to diverse audiences.
Regularly report on strategic plans, operational performance, and
key metrics. 8. Technical & Industry Awareness Monitor emerging
trends and technologies in IT services and office leasing, such as
smart building solutions and cloud-based platforms. Adapt business
strategies to align with evolving market demands and technological
advancements. Leverage technical expertise to inform
decision-making and drive innovation. Required Skills and
Qualifications Bachelors degree in Business Administration,
Management, IT, or a related field; advanced degree (MBA or
equivalent) preferred. Federal Government Agency contract & Project
experience is required Minimum of 7 years of experience in business
operations, with a focus on IT consulting service management.
Project Management Project Management Institute (PMI) best practice
skills are needed Proven expertise in federal contracting, public
sector projects, and regulatory compliance. Strong financial
management skills, including budgeting, forecasting, and ROI
analysis. Proficiency in project management methodologies (Agile,
SAFe, or PMP certification preferred). Exceptional negotiation,
communication, and presentation skills. Demonstrated ability to
lead and manage diverse, cross-functional teams. Knowledge of
emerging technologies in IT and real estate, with the ability to
adapt strategies accordingly. Familiarity with federal regulations,
including FAR (Federal Acquisition Regulation), and industry best
practices. Preferred Certifications PMP (Project Management
Professional) Certified Scrum Master (CSM) or SAFe Agilist LEAN and
ISO 9001 Quality Management Process Standard ITIL Certification
(Information Technology Infrastructure Library). CISSP (Certified
Information Systems Security Professional) or equivalent
cybersecurity certification. Key Competencies Strategic Thinking
and Problem Solving. Financial and Risk Analysis. Leadership and
Team Development. Process Improvement and Federal Compliance
Customer Relationship Management. Adaptability and Innovation. Why
Join MTC? At MASAI Technologies Corporation, youll be part of a
team that thrives on innovation and excellence. With over 25 years
of Federal Government contracting experience, MTC is at the
forefront of Enterprise IT modernization and office lease
management solutions. As a Business Operations Manager, youll have
the opportunity to shape the future of our dual service offerings,
drive growth, and make a meaningful impact in the public sector.
How to Apply Interested candidates should submit their resume and a
cover letter detailing their qualifications and experience to
hr@masai-tech.com. Applications will be reviewed on a rolling
basis. This job description aligns with MTCs mission and the
outlined skills, ensuring the candidate is well-equipped to support
the organizations goals in Commercial, Federal Contracts, and
Public Sector projects. Flexible work from home options
available.
Keywords: Masai Technologies Corporation, Sterling , Business Operations Manager, IT / Software / Systems , Frederick, Virginia
