PM Banquet Houseperson- Holiday Inn Dulles - Starting at 16.50/hour - $600 Stay on Bonus
Company: HOLIDAY INN DULLES
Location: Sterling
Posted on: January 27, 2023
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Job Description:
B. F. Saul Company Hospitality Group is a subsidiary of the
largest private real estate company in the Washington, D.C. area,
and has been in operation for over 130 years. The Hospitality Group
operates a portfolio of more than 20 business class hotels with top
brands from Intercontinental Hotel Groups, Marriott International,
Hilton, and Best Western Hotels: along with The Watermark Hotel,
The Hay-Adams Hotel, and Perch Putt. These properties are operated
by a team of more than 1,000 enthusiastic hospitality
professionals!
This position is responsible for assisting banquet staff in
setting, clearing and resetting tables in an efficient and
courteous manner, Adheres to all health regulations, stocks
necessary supplies, and performs basic cleaning duties. Follows B.
F. Saul Company Hospitality Group's high standards of quality to
ensure guest satisfaction.
Responsibilities
-Guest Service: Greets all guests in a courteous and friendly
manner. Anticipates and responds to guests needs in a positive and
timely manner while providing the highest level of service to the
guest. Assists other team members as necessary to meet guest needs.
Understands and follows B. F. Saul Company Hospitality Group guest
service recovery program.
-Bussing/Cleaning:Responsible for setting, clearing and resetting
tables, service items, food and beverage, staging/flooring/display
items, disposal of garbage, cleaning floors, picking up dishes and
glass wear, and re-stocking as necessary. Transfers full tubs to
the dish room, and assists other food and beverage staff as
needed.
-Safety/Risk Management: Maintains a clean and safe work area, and
handles all beverage/food in compliance with B. F. Saul Company
Hospitality Group, brand, local, state and federal regulations.
Assist in maintaining sanitation and cleanliness of the banquet,
restaurant, kitchen, and dish room. Follow all B. F. Saul Company
Hospitality Group procedures for guest/team member incidents.
Knowledgeable of hotel emergency procedures.
-Self Management: Produces required volume of work by planning,
organizing and prioritizing work duties. Adheres to B. F. Saul
Company Hospitality Group grooming and appearance standards, and
general work rules and department procedures. Attends all required
department and hotel meetings and adheres to B. F. Saul Company
Hospitality Group attendance policy.
-Miscellaneous/Other Duties:Completes all required side work, and
takes initiative to jump in to assist servers, dishwashers, or
other restaurant staff as needed. Works as a team player and
actively contributes to the success of the guest's experience.
-Expense Control: Follows B. F. Saul Company Hospitality Group
procedures when handling cash and processing financial
transactions. Responsible for proper use of all equipment and
adheres to cost controls to reduce expenses and waste.
Qualifications
-Education: High school diploma/GED or equivalent experience
required.
-Experience/Knowledge/Skills/Abilities: Must be customer focused,
pay attention to details, and work well with others. Must be able
to perform job duties in a repetitious and fast paced
environment.
-Physical: Ability to lift, push and pull up to 75 pounds on a
regular basis throughout shift. Requires ability to complete
physically demanding responsibilities such as walking, standing,
carrying, and lifting continuously throughout the shift. Preferred
Experience
-Experience/Knowledge/Skills/Abilities: Prefer one year prior
bussing experience in a fast paced environment.
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
professionals.
Equal Opportunity Employer/Veterans/Disabled
PI200307861
Keywords: HOLIDAY INN DULLES, Sterling , PM Banquet Houseperson- Holiday Inn Dulles - Starting at 16.50/hour - $600 Stay on Bonus, Hospitality & Tourism , Sterling, Virginia
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