Area Conference Services Manager
Company: B. F. Saul Company Hospitality Group
Location: Sterling
Posted on: January 22, 2023
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Job Description:
B. F. Saul Company Hospitality Group is a subsidiary of the
largest private real estate company in the Washington, D.C. area,
and has been in operation for over 130 years. The Hospitality Group
operates a portfolio of more than 20 business class hotels with top
brands from Intercontinental Hotel Groups, Marriott International,
Hilton, and Best Western Hotels: along with The Watermark Hotel,
The Hay-Adams Hotel, and Perch Putt. These properties are operated
by a team of more than 1,000 enthusiastic hospitality
professionals!
Are you looking for a great place to work? As an Area Conference
Services Manager, you will be honored to own our guests experience
once they have signed their contract. If you believe you have what
it takes to create a rewarding experience for our guests, we would
love to speak with you! This position is responsible for ensuring
overall effective operations of all meetings, including adherence
to all health regulations and liquor laws. Uses leadership skills
to drive revenue, maximize profit, and ensure quality.
B. F. Saul Company Hospitality Group invites you to take your
career to the next level! As a leading Owner and Management Company
in the Hospitality Industry, our commitment to our team is in our
One Team! values. Our integrated approach in obtaining top talent
ensures key players who are committed to their professional and
personal development represent our hotels, have a sound
understanding of the industry, and possess significant attributes
to enhance our culture. Joining our team says you are committed to
guest satisfaction and promise to uphold the highest level of
integrity.
Responsibilities:
-Turnover: Upon turnover, send email to client with introduction
and booking link if applicable as well as date you will be
contacting them to start detailing.
- Review File to understand cut off dates, and details of program,
if any questions reach out to the Sales/Catering Manager to
address. BEO'S/Catering:
- Detail BEO's for all upcoming meetings / events (except single
time social) as needed
- Attain Guarantees and final payment as needed
- Complete all diagrams as needed Rooms/ GROUP RESUME:
- Monitor cutoff dates
- Enter rooming lists once received (designated hotels)
- Send updated confirmation numbers to the client once received
(designated hotels)
- Group Resume
- Full Service & Select Service
- Complete Group Resume with all details pertinent to the incoming
group, reviewed by the DOS then distributed to operations team
- Enter Group/Wholesalers/3rd party/LNR/Comp reservations as needed
(designated hotels) Billing
- Tour and Travel Groups
- Sent charges based on rooming lists and catering to accounting
prior to arrival for advance billing Admin
- Phone Coverage
- Distribute phone leads to appropriate manager
- Banquet Check Distribution (for the time being while F&B
remains without Delphi access)
- IHG/Hilton/Marriott Rewards for groups
- Commission/Rebates
- Entering Group Pick upRequired Skills and Experience:
- High school diploma or GED required.
- College degree or equivalent experience required. Serve Safe,
TIPS or CARE beverage service certification or the ability to
obtain certification is required.
- 2+ years of progressive conference center experience required,
with a minimum of one year supervisory/management experience.
- Must have the ability to communicate well with all levels within
and outside the organization, and be able to problem-solve with
team members and guests.
- Must be able to manage multiple priorities in a fast-paced
environment.
- Ability to lift, push and pull up to 50 pounds on a regular basis
throughout shift.
- Ability to lift, transport, and connect a keg weighing up to 150
pounds an occasional basis with assistance.
- Requires ability to work extended hours based on business needs,
with physically demanding responsibilities such as walking,
standing, carrying, and lifting throughout the extended shift.
- Prefer 2+ years of supervisory/management experience in a hotel
setting of similar brand or distinction.
- Prefer experience with venue of similar size, volume, and
reputation for focus on guest satisfaction. Basic knowledge of
culinary operation, restaurant, conference center and beverage
service. EEO AA M/F/Vet/DisabledBenefits:
-Well-Being Benefits:
-Health Insurance
-Dental & Vision Insurance
-Short & Long Term Disability
-Flexible Leave and Vacation Policy
-Long Term Planning:
-401(k) Retirement Program
-Paid Life Insurance
-Tuition Reimbursement
-Team Member Programs:
-Our Big 3 Mission Statement Leaders of the Month/Year
-Annual Performance Appraisals and Wage Increase Opportunities
-Annual Team Member Banquets
-Annual Team Member Engagement Survey
-Discounted Room Rates for Team Members, Family and Friends
-Complimentary Room Stays
-Weekly Payroll
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
professionals.
Equal Opportunity Employer/Veterans/Disabled
PI201785346
Keywords: B. F. Saul Company Hospitality Group, Sterling , Area Conference Services Manager, Hospitality & Tourism , Sterling, Virginia
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