Houseperson Day Shift - Holiday Inn Dulles
Company: HOLIDAY INN DULLES
Location: Sterling
Posted on: June 24, 2022
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Job Description:
B. F. Saul Company Hospitality Group is a subsidiary of the
largest private real estate company in the Washington, D.C. area,
and has been in operation for over 130 years. The Hospitality Group
operates a portfolio of more than 20 business class hotels with top
brands from Intercontinental Hotel Groups, Marriott International,
Hilton Hotels, and Best Western: along with The Watermark Hotel,
The Hay-Adams Hotel, and Perch Putt. These properties are operated
by a team of more than 1,000 enthusiastic hospitality
professionals!
This position is responsible for cleaning and maintaining public
spaces, and stocking housekeeping supplies to B. F. Saul Company
Hospitality Group quality standards. Assists housekeepers and
guests as needed, by providing friendly, courteous and professional
service, and adheres to health regulations. Follows CSM high
standards of quality to ensure guest satisfaction.
Responsibilities:
- Cleanliness: Responsible for cleaning hotel public spaces. Stocks
housekeeping supplies and linen. Responsible for delivering
housekeeping related items to guest rooms.
- Guest Service: Accountable for guest satisfaction as it pertains
to housekeeping service at the property. Assists and responds to
requests in a positive and timely manner while providing the
highest level of quality service to the guest. Works as a team
player in meeting guests and department needs, and actively
contributes to the efforts of other departments as necessary.
Understands and follows B. F. Saul Company Hospitality Group guest
service recovery program.
- Safety/Risk Management: Ensures a clean and safe work area in
compliance with B. F. Saul Company Hospitality Group, brand, local,
state and federal regulations. Reports all maintenance needs and
service issues. Knowledgeable on safe use of chemicals utilized
within the housekeeping department. Follows all B. F. Saul Company
Hospitality Group procedures for guest/employee incidents.
Knowledgeable of hotel emergency procedures.
- Self Management: Produces required volume of work by planning,
organizing and prioritizing work duties. Adheres to B. F. Saul
Company Hospitality Group attendance policy, grooming and
appearance standards, and general work rules and department
procedures. Attends all required department and hotel meetings.
Responsible for proper use of all equipment and supplies.Required
Skills and Experience:
- High school diploma or GED preferred.
- Housekeeping/laundry experience preferred. Attention to detail,
customer focused and the ability to perform job duties in
repetitious and fast paced environment.
- Ability to lift, push and pull up to 75 pounds on a consistent
basis throughout shift.
- Significant bending required. EEO AA M/F/Vet/Disabled
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
professionals.
Equal Opportunity Employer/Veterans/Disabled
PI179596034
Keywords: HOLIDAY INN DULLES, Sterling , Houseperson Day Shift - Holiday Inn Dulles, Hospitality & Tourism , Sterling, Virginia
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