Customer Service Representative

Company: Legacy Insurance Group
Location: Sterling
Posted on: June 24, 2022

Job Description:

Job DescriptionOur All-Star, winning team of agents is growing fast!We are seeking YOU!!If you have a passion for helping people, possess an amazing personality & have an upbeat and positive attitude we want you on our team!!Apply for our Customer Service Representative role and take your career to the next level!We're counting on YOU to:

• Deliver exceptional customer service to our current clients and new prospects
• Create new opportunities for Sales Team
• Manage Insurance policy change requests
• Provide Claims & Billing support
• Smile, Laugh, Have Fun, Learn & Grow!Prior Insurance experience is not required. Just bring your winning attitude! **Must be local to Virginia, Maryland or Washington DC
  
  Benefits
  
  
  • Telecommuting
  • Base Salary with Commissions
  • Bonus Opportunities
  • Performance Bonuses
  • Paid Holidays
  • Paid Time Off (PTO)
  • Weekends Off
  • Holidays Off
  • 401K Plan
  • Retirement Benefits
  • Health Insurance
  • Paid Volunteer Days
  • Career Development & Growth
  • Hands On Training
  • Team Building Activities
  • Professional Work Environment
    
    Responsibilities
    
    
    • Handle incoming calls from customers & explain policyholder benefits
    • Process customer policy change requests
    • Take premium payments from customers
    • Generate insurance quotes
    • Treat each customer contact as a cross and up-sell opportunity & ask each customer for referrals/explain our referral program
      
      Requirements
      
      
      • Possess an upbeat, positive and enthusiastic attitude
      • Proficiency to multi-task, follow-thru and follow-up
      • Commitment to self improvement, coachable and resourceful
      • Driven and goal-oriented individual
      • Ability to tactfully handle stressful and difficult situations **Must be local to Virginia, Maryland or Washington DC

Keywords: Legacy Insurance Group, Sterling , Customer Service Representative, Hospitality & Tourism , Sterling, Virginia