Area Sales Manager
Company: HOLIDAY INN DULLES
Location: Sterling
Posted on: June 23, 2022
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Job Description:
B. F. Saul Company Hospitality Group is looking for a
professional, talented Sales professional as our Area Sales Manager
overseeing the SMERFE and Association Market! We are the
hospitality subsidiary of the largest, private real estate and
banking concern located in the Washington, D.C. area. Utilizing
time proven investment principles, quality operations, focused
management, and a true commitment to our team members, the
organization has built a positive history of success that spans
over 125+ years.
The Hospitality Group operates a portfolio of business class hotels
that are branded under agreements with Intercontinental Hotel
Groups, Marriott International, Leading Hotels of the World, Best
Western Hotels & Resorts and Hilton Hotels & Resorts. The
properties are fully owned by the B. F. Saul Organization, and we
employ a team of nearly 1,400 enthusiastic hospitality
professionals!
This position is responsible for selling the area hotels with
emphasis on all public areas in support of the hotels' rooms and
catering merchandising efforts. Focus on championing customer and
owner objectives in support of Our Quality Pledge and Standards of
Service. The hotel's and the company's Mission Statement is of
paramount importance. This position requires active participation
in the direct sales effort. This is a position requiring direct
customer focus and ability to sell our products and services to a
wide range of market segments. This position is also responsible
for generating new business and maintaining existing
client/corporate accounts.
Responsibilities
-Sales/Revenue Maximization: Responsible for achieving sales room
night and revenue goals by business development, account management
and hotel site sales calls. Achieves business revenue goals by
developing, building and maintaining excellent client relationships
through community involvement, local visitors' bureau,
market-specific organizations, and cultivating client database.
-Cost Control: Responsible for management of sales expenses to
maximize hotel profitability. Follows B. F. Saul Company
Hospitality Group procurement guidelines and applies good business
judgment. Assists with the preparation and management of the
department budget. Manages and maintains company assets to stay
within budget guidelines and prolong the life of company
resources.
-Guest Service: Accountable for client satisfaction by ensuring
service standards are met and clients' needs are responded to in a
timely manner. Ensures effective communication of client to
appropriate operational departments. Resolves clients' complaints
and concerns in courteous and friendly manner, focuses on service
recovery when applicable.
-Technical Acumen: Responsible for utilizing sales and catering
tools/systems to accurately identify, report, forecast and
communicate sales data. Ensures integrity of sales data by
documenting information in Delphi on a daily basis. Utilizes sales
tools, and other market intelligence.
-Safety/Risk Management: Support operations to maintain standards
per B. F. Saul Company Hospitality Group, brand, local, state and
federal regulations. Ensures a clean and safe work environment, and
follows all B. F. Saul Company Hospitality Group procedures for
guest/employee incidents.
-Self/Workload Management: Responsible for effective self/workload
management. Demonstrates clear written and verbal communication
skills. Promotes collaboration and positive, professional work
environment. Attends all applicable daily, weekly and/or monthly
department/hotel meetings to ensure proper communication and
proactive planning. Adheres to all B. F. Saul Company Hospitality
Group Standard Operating Procedures.
Keywords: HOLIDAY INN DULLES, Sterling , Area Sales Manager, Hospitality & Tourism , Sterling, Virginia
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