Customer Service Specialist

Company: Aerotek
Location: Sterling
Posted on: February 14, 2021

Job Description:

Description:This person will be the front line on the phones answering inquiries and resolving issues for clients. The clients are going to be calling in regarding the dental equipment they have purchased and are using. Most common questions revolve around technical support for the devices themselves. They will be doing majority inbound calls, about 20-30 per day. Some follow up and outbound calls may be required. They have a phone system that creates a queue for them to work through. Call volume isn't extremely high, quality and problems being solved is the goal.Skills:Customer service, Call center, client services, inbound and outbound calls, phone system, medical technologyTop Skills Details:Bachelor's degree1+ year customer/client services experience Excellent customer service skills/professionalismAdditional Skills & Qualifications:Phone lines, phone system, data entry, problem solving, customer service, inbound and outbound callsExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Sterling , Customer Service Specialist, Hospitality & Tourism , Sterling, Virginia