Customer Service Specialist
Company: Aerotek
Location: Sterling
Posted on: February 14, 2021
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Job Description:
Description:This person will be the front line on the phones
answering inquiries and resolving issues for clients. The clients
are going to be calling in regarding the dental equipment they have
purchased and are using. Most common questions revolve around
technical support for the devices themselves. They will be doing
majority inbound calls, about 20-30 per day. Some follow up and
outbound calls may be required. They have a phone system that
creates a queue for them to work through. Call volume isn't
extremely high, quality and problems being solved is the
goal.Skills:Customer service, Call center, client services, inbound
and outbound calls, phone system, medical technologyTop Skills
Details:Bachelor's degree1+ year customer/client services
experience Excellent customer service
skills/professionalismAdditional Skills & Qualifications:Phone
lines, phone system, data entry, problem solving, customer service,
inbound and outbound callsExperience Level:Entry Level About
Aerotek:We know that a company's success starts with its employees.
We also know that an individual's success starts with the right
career opportunity. As a Best of Staffing Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com.The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Sterling , Customer Service Specialist, Hospitality & Tourism , Sterling, Virginia
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