Clinical Assistant

Company: Solis Mammography/ Washington Radiology
Location: Sterling
Posted on: August 5, 2022

Job Description:

Job DescriptionAt Washington Radiology, our service-based culture is reflected in our day-to-day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care.If you would like to join a dynamic team dedicated to best-in-class quality and service excellence, we would like to speak with you.Location, Sterling, VAHours: Monday Thru FridayThe Clinical Assistant is responsible for assisting the clinical team members to provide an efficient workflow and exceptional service. This position is critical to Solis Mammography; by providing outstanding patient care and maintaining the flow of the center, the Clinical Assistant impacts the profitability of the organization. RESULTS MEASURED BY THE FOLLOWING RESPONSIBILITIES:Operations

• Understands, demonstrates and promotes Solis Mammography brand promise;
• Asks "How can I assist you?" 97% of the time;
• Facilitates appropriate patient flow between registration and modalities to ensure proper care is provided in a timely manner;
• Chaperones radiologists as needed;
• Properly sets up trays for procedures; assists radiologists or technologists with procedures as required;
• Proficient in the use of eRAD/PACS and Penrad;
• Schedules patients for appropriate follow up and/or additional exams; obtains appropriate orders;
• Verifies and or inputs patient information (demographics, insurance and contact information) into system 100% of the time;
• Explains and assists patients with completion of forms on an as-needed basis;
• Scans documents and links to patient medical records on an as-needed basis;
• Proficient in handling calls for general patient questions, e. directions, hours of operation, etc.;
• Refers questions regarding medical results to a clinical team member 100% of the time;
• Maintains patient confidentiality 100% of the time;
• Adheres to attendance policy;
• Participates in front office training, as requested by a manager;
• Performs other duties asSKILLS AND QUALIFICATIONS:
  • Strong verbal communication and listening skills;
  • Energetic and flexible;
  • Manages multiple projects and timelines;
  • Well organized and detail oriented;
  • Exhibits sound judgment;
  • Forms strong working relationships within the team;
  • Identifies additional tasks to be completed and willingly assists others;
  • Basic computer skills using Microsoft Office Suite required;
  • Basic knowledge of medical terminology preferred;
  • Minimum of two years' experience in healthcare or customer service environment preferred.Powered by JazzHR6dBCU4AfRs

Keywords: Solis Mammography/ Washington Radiology, Sterling , Clinical Assistant, Healthcare , Sterling, Virginia