Assistant Food & Beverage Operations Manager - Banquets- Marriott Hotels (170012UP)
Company: Marriott International
Posted on: April 14, 2019
Heres To Your Journey with Marriott Hotels Resorts Suites Marriott
Hotels Resorts Suites is one of Marriott Internationals 30 renowned
hotel brands. As the worlds leading Hospitality Company, we offer
unmatched opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration.
The Washington Dulles Airport Marriott located at 45020 Aviation
Drive, Dulles, VA 20166 is currently hiring a Assistant Food &
Beverage Operations Manager - Banquets. Responsibilities include:
Assists with supervising food and beverage/culinary daily
operations of banquets and 1 restaurant. Responsibilities include
ensuring guest and employee satisfaction while maintaining the
operating budget, managing employees. Ensures standards and legal
obligations are followed. CANDIDATE PROFILE Education and
Experience: High school diploma or GED; 3 years experience in the
food and beverage, culinary, or related professional area. OR
2-year degree from an accredited university in Food Service
Management, Hotel and Restaurant Management, Hospitality, Business
Administration, or related major; 1 year experience in the food and
beverage, culinary, or related professional area. CORE WORK
ACTIVITIES Assisting in Managing Day-to-Day Operations: Assists in
the ordering of F&B supplies, cleaning supplies and uniforms.
Supervises daily F&B shift operation and ensures compliance
with all F&B policies, standards and procedures. Supports and
supervises an effective monthly self inspection program. Operates
all department equipment as necessary and reports malfunction.
Supervises staffing levels to ensure that guest service,
operational needs, and financial objective are met. Encourages and
builds mutual trust, respect, and cooperation among team members.
Develops specific goals and plans to prioritize, organize, and
accomplish your work. Celebrates and fosters decisions that result
in successes as well as failures. Communicates areas that need
attention to staff and follows up to ensure understanding.
Coordinates cleaning program in all F&B areas (including
General clean), identifying trends and making recommendation for
improvements. Follows property specific second effort and recovery
plan. Stays readily available/ approachable for all team members.
Demonstrates knowledge of the brand specific service culture.
Ensuring Exceptional Customer Service: Provides services that are
above and beyond for customer satisfaction and retention. Serves as
a role model to demonstrate appropriate behaviors. Manages
day-to-day operations, ensuring the quality, standards and meeting
the expectations of the customers on a daily basis. Takes proactive
approaches when dealing with guest concerns. Sets a positive
example for guest relations. Stays readily available/ approachable
for all guests. Reviews comment cards and guest satisfaction
results with employees. Responds in a timely manner to customer
service department request. Additional Responsibilities Provides
information to supervisors and co-workers by telephone, in written
form, e-mail, or in person. Analyzes information and evaluates
results to choose the best solution and solve problems. Performs
hourly job function if necessary. Extends professionalism and
courtesy to team members at all times. Comprehends budgets,
operating statements and payroll progress report. To apply now, go
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit marriott.com/careers to
learn more about our workplace culture and career opportunities.
So, we ask, where will your journey take you? Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, VA or
Keywords: Marriott International, Sterling , Assistant Food & Beverage Operations Manager - Banquets- Marriott Hotels (170012UP), Executive , Sterling, Virginia
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