Area Director of Catering
Company: B. F. Saul Company Hospitality Group
Location: Sterling
Posted on: January 23, 2023
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Job Description:
B. F. Saul Company Hospitality Group is a subsidiary of the
largest private real estate company in the Washington, D.C. area,
and has been in operation for over 130 years. The Hospitality Group
operates a portfolio of more than 20 business class hotels with top
brands from Intercontinental Hotel Groups, Marriott International,
Hilton, and Best Western Hotels: along with The Watermark Hotel,
The Hay-Adams Hotel, and Perch Putt. These properties are operated
by a team of more than 1,000 enthusiastic hospitality
professionals!
This position as an Area Director of Catering is responsible for
the overall effectiveness of the catering departments of the area
hotels supporting multiple brands working with Loudoun County's
largest owner and operator. Uses leadership skills to drive
revenue, maximize profit and ensure quality. Effective management
of assigned staff to ensure achievement of overall financial
results, client satisfaction and positive team member relations.
This position is also responsible for generating new business and
maintaining existing client/corporate accounts. Hybrid schedule
will be available 2 days a week after your first 60 days of
employment.
B. F. Saul Company Hospitality Group invites you to take your
career to the next level! As a leading Owner and Management Company
in the Hospitality Industry, our commitment to our team is in our
One Team! values. Our integrated approach in obtaining top talent
ensures key players who are committed to their professional and
personal development represent our hotels, have a sound
understanding of the industry, and possess significant attributes
to enhance our culture. Joining our team says you are committed to
guest satisfaction and promise to uphold the highest level of
integrity.
Responsibilities
-Sales/Revenue Maximization: Responsible for achieving catering
revenue goals through food, beverage, room rental and audio visual
sales by proactive sales calls, maximizing space potential and
maximizing food and beverage minimums. Consistently pursues
up-selling opportunities to maximize revenue potential. Achieves
business revenue goals by developing, building and maintaining
excellent client relationships through community involvement, local
visitors' bureau, bridal organizations, charity events and
cultivating client database. Uses expertise to advise and implement
changes to catering operations based on sales and client
comments.
-Cost Control:Responsible for management of catering expenses to
maximize hotel profitability. Responsible for effective labor
management through proper scheduling, monitoring, and adjusting
based on business needs. Follows B. F. Saul Company Hospitality
Group procurement guidelines and applies good business judgment.
Assists with the preparation and management of the department
budget. Manages and maintains company assets to stay within budget
guidelines and prolong the life of company resources.
-People Management: Responsible for interviewing, hiring, coaching,
discipline and development of all catering sales employees.
Evaluates staff performance and takes appropriate corrective action
as needed to hold employees accountable. Motivates staff by setting
goals, providing ongoing feedback, and rewarding/recognizing
employees.
-Guest Service: Accountable for client satisfaction by ensuring
catering service standards are met and clients' needs are responded
to in a timely manner. Ensures effective communication of client
needs from catering to appropriate operational departments.
Resolves clients' complaints and concerns in courteous and friendly
manner, focuses on service recovery when applicable. Works side by
side with staff to train and model appropriate guest service
standards.
-Technical Acumen:Responsible for utilizing sales and catering
tools/systems to accurately identify, report, forecast and
communicate sales data. Ensures integrity of sales data by
documenting information in Delphi on a daily basis. Utilizes sales
tools, and other market intelligence.
-Training: Responsible for ongoing training of all catering
employees and ensuring training records are maintained. Analyzes
quality issues, identifies training needs and ensures
implementation to improve results. Utilizes available resources and
adheres to B. F. Saul Company Hospitality Group training policies.
Ensures all B. F. Saul Company Hospitality Group, brand, and
department specific training requirements are met.
-Safety/Risk Management: Support catering operations to maintain
standards per B. F. Saul Company Hospitality Group, brand, local,
state and federal regulations. Ensures a clean and safe work
environment, and follows all B. F. Saul Company Hospitality Group
procedures for guest/employee incidents.
-Self/Workload Management: Responsible for effective self/workload
management. Demonstrates clear written and verbal communication
skills. Promotes collaboration and positive, professional work
environment. Attends all daily, weekly and/or monthly
department/hotel meetings to ensure proper communication and
proactive planning. Adheres to all B. F. Saul Company Hospitality
Group Standard Operating Procedures.Qualifications
-Education: High school diploma or GED required. College degree or
equivalent experience required. Membership in catering and event
organizations such as NACE and/or MPI is desired. Basic Microsoft
Office and Delphi experience also desired.
-Experience/Knowledge/Skills/Abilities: 3+ three years of catering
sales experience required with a minimum of 1 year managing direct
reports preferred. Heavy emphasis in sales with knowledge of food
and beverage operations. Must be detail oriented, have ability to
communicate well with all levels within and outside the
organization, and be able to problem-solve with employees and
guests. Must be able to manage multiple priorities in a fast-paced
environment.
-Physical Requirements: Ability to lift, push, and pull up to 20
pounds on an occasional basis.
#oneteam
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
professionals.
Equal Opportunity Employer/Veterans/Disabled
PI200102142
Keywords: B. F. Saul Company Hospitality Group, Sterling , Area Director of Catering, Executive , Sterling, Virginia
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