Assistant Operations Manager
Company: Mosquito Squad
Location: Sterling
Posted on: January 14, 2023
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Job Description:
The Mosquito Squad Assistant Operations Manager is responsible
for the successful day to day operations of the business and
managing a team of Pest Control Applicators. The Assistant
Operations Manager is committed to and responsible for delivering
the highest level of customer service, ensuring customer retention
and managing costs. The Assistant Operations Manager accomplishes
this by actively training existing employees, interviewing and
hiring new employees, maintaining technology tools, maintaining a
fleet of 20+ trucks, and tracking product inventory.
If you are driven by leading others, seeing the results of your
efforts reflected in a monthly P&L and want to represent a
stable, reputable brand, join the Mosquito Squad team!
RESPONSIBILITIES
--- Manage a small group of employees out of our newest location in
Camp Springs, Maryland. Training will be conducted in Sterling,
Virginia until candidate is ready.
--- Meet or exceed client retention goals through efficient
management of team expectations and day to day business
execution
--- Office Staff leadership and management to include: customer
service best practices, cohesive working relationships, leveraging
technology tools and people skills to provide outstanding customer
service, CRM management and upkeep
--- Maintain fleet of vehicles ensuring: regular scheduled
maintenance, cleanliness, accurate stocking requirements and key
tracking
--- Track, order and stock appropriate product and inventory to
maintain cost goals and ensure minimum day to day needs are
available
--- Provide timely reporting as needed
--- Willing and able to work 10-12 hour days during season
(April-September) when necessary
--- Must obtain a Registered Technician License within first 6
months of employment
--- Other duties as assigned including spraying and/or field
work
QUALIFICATIONS
--- Outstanding and effective team leadership skills to include
training and accountability of standards
--- Demonstrate passion for excellent customer service
--- Effectively present information in one-on-one and small group
situations
--- Previous pest control business management (preferred but not
required)
--- Ability to create and execute a daily/weekly/monthly
organizational structure to achieve goals
--- Excellent ability to manage multiple tasks and maintain a
positive attitude
--- Knowledge of and desire to learn and leverage technology
--- Be the subject matter expert on Mosquito Squad offerings and
process
--- Must be able to lift a minimum of 50 lbs
--- Must have valid driver's license and clean driving record
Compensation: $32,000 - $35,000
We're Mosquito Squad, protecting families locally and globally from
the nuisance and dangers of mosquitoes and ticks and always driven
by
Passion. Service. Education. Giving
As the inventor of the Protective Barrier Treatment in 2005, we
approach every day with a passion to do our best in every capacity
so our clients can enjoy their yards and outdoor spaces.
We strive to provide extraordinary service in every aspect of our
client relationships, from the first time we answer their phone
call to continually treating their property with the utmost
respect.
We educate consumers on how to avoid mosquito and tick bites.
We impact the global community through giving and by helping raise
funds to eliminate malaria in Africa through our partnership with
Malaria No More. While we fight annoying bites for our clients here
at home, for many the fight against the bite is literally a matter
of life and death.
Mosquito Squad offers best in class paid training and onboarding,
flexible schedule, company trucks and state of the art
sales/routing system to ensure your day is efficient. Join our
Squad today!
This franchise is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring
decisions will be made by the management of this franchisee. All
inquiries about employment at this location should be made directly
to the franchise location, and not to Mosquito Squad Corporate.
Keywords: Mosquito Squad, Sterling , Assistant Operations Manager, Executive , Sterling, Virginia
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here to apply!
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