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IAD Wellness Center Manager

Company: XpresSpa
Location: Sterling
Posted on: August 6, 2022

Job Description:


Job Type



Wellness Center Manager Center Operations

About XpresCheck

We are a growing provider of outstanding service and care providing vital diagnostic testing to the public. Our trained experts are available to administer the medical testing necessary to keep our country moving and our economy growing. Working out of the airports to meet the needs of our front-line patients, our team of dedicated medical assistants is ready to deliver a one-on-one experience administering much needed Covid-19 testing in a safe and secure space. Our team is ready to deliver on a promise of "patient first" by providing a convenient and safe testing experience for each and every patient we serve. We are currently seeking an Assistant Supervisor to manage the day-to-day operations of our testing facility. This position will be responsible for ensuring our team is set up to deliver a safe and convenient experience.

Key Responsibilities

* Accountable for making sure the testing environment maintained in accordance with all regulatory requirements
* Provide operational training for new team members
* Ensure their team's adherence of all patient privacy and confidentiality requirements in compliance with HIPAA and other statutory regulations
* Work in connection with the Regional Lab Manager, People Business Partner and clinical leadership to drive all manpower and staffing efforts to ensure the facility has a strong and capable team to serve the needs of our patients
* Provide "in-the-moment" and progressive performance feedback to ensure the team is operating effectively
* Enforces regular disinfecting and cleaning procedures as prescribed and manages the testing and retesting of team members before hire and regularly as defined by acceptable standards
* Creates and maintains staffing plans, schedules and manages breaks and time off for team
* Ensure the team is properly trained and capable of delivering the experience promise without compromising the public's confidence
* Ensures the team maintains a "patient first" approach in delivering the experience promise
* Manages lab technology and systems to ensure a smooth and integrated service delivery; regularly interacting with the Information Technology team to trouble shoot and resolve specific service delivery issues quickly and efficiently

Minimum Qualifications

* Minimum of 5+ years experience supervising lab operations including team management, staffing, scheduling, inventory management and customer service
* Hands-on experience performing multiple roles and protocols within the lab environment
* Must have demonstrated connections with other leaders in the lab and medical testing community to best-practice share
* Must be fully trained and compliant in all regulatory requirements including HIPAA
* Must be detail oriented, naturally inquisitive and a proactive problem solver

Salary Description

$55,000-$65,000/per year

Keywords: XpresSpa, Sterling , IAD Wellness Center Manager, Executive , Sterling, Virginia

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