Social Events Manager - Holiday Inn Dulles
Company: HOLIDAY INN DULLES
Posted on: August 4, 2022
B. F. Saul Company Hospitality Group is a subsidiary of the
largest private real estate company in the Washington, D.C. area,
and has been in operation for over 130 years. The Hospitality Group
operates a portfolio of more than 20 business class hotels with top
brands from Intercontinental Hotel Groups, Marriott International,
Hilton, and Best Western Hotels: along with The Watermark Hotel,
The Hay-Adams Hotel, and Perch Putt. These properties are operated
by a team of more than 1,000 enthusiastic hospitality
This position is responsible for selling the area hotels with
emphasis on all public areas in support of the hotels' rooms and
catering merchandising efforts. Focus on championing customer and
owner objectives in support of Our Quality Pledge and Standards of
Service, the hotel's and the company's Mission Statement is of
paramount importance. This position requires active participation
in the direct sales effort and is responsible for activities and
procedure. This is a position requiring direct customer focus and
ability to sell our products and services to a wide range of market
segments. This position is also responsible for generating new
business and maintaining existing client/corporate accounts.
-Sales/Revenue Maximization: Responsible for achieving catering,
sales room night and revenue goals by business development, account
management and hotel site sales calls. Also responsible for
maximizing space potential and maximizing food and beverage
minimums. Consistently pursues up-selling opportunities to maximize
revenue potential. Achieves business revenue goals by developing,
building and maintaining excellent client relationships through
community involvement, local visitors' bureau, bridal
organizations, charity events and cultivating client database.
-Cost Control:Support the management of catering expenses to
maximize hotel profitability. Follows B. F. Saul Company
Hospitality Group procurement guidelines and applies good business
judgment. Assists with the preparation and management of the
department budget. Manages and maintains company assets to stay
within budget guidelines and prolong the life of company
-Guest Service: Support client satisfaction by ensuring catering
service standards are met and clients' needs are responded to in a
timely manner. Ensures effective communication of client needs from
catering to appropriate operational departments. Resolves clients'
complaints and concerns in courteous and friendly manner, focuses
on service recovery when applicable.
-Technical Acumen:Responsible for utilizing sales and catering
tools/systems to accurately identify, report, forecast and
communicate sales data. Ensures integrity of sales data by
documenting information in Delphi on a daily basis. Utilizes sales
tools, and other market intelligence.
-Safety/Risk Management: Support catering operations to maintain
standards per B. F. Saul Company Hospitality Group, brand, local,
state and federal regulations. Ensures a clean and safe work
environment, and follows all B. F. Saul Company Hospitality Group
procedures for guest/employee incidents.
-Self/Workload Management: Responsible for effective self/workload
management. Demonstrates clear written and verbal communication
skills. Promotes collaboration and positive, professional work
environment. Attends all daily, weekly and/or monthly
department/hotel meetings to ensure proper communication and
proactive planning. Adheres to all B. F. Saul Company Hospitality
Group Standard Operating Procedures.Qualifications
-Education: High school diploma or GED required. College degree or
equivalent experience preferred. Professional membership and
community involvement desired. Basic Microsoft office and Delphi
experience also desired.
-Experience/Knowledge/Skills/Abilities: Prior sales experience
desired. Prior catering sales experience a plus. Must be detail
oriented, have ability to communicate well with all levels within
and outside the organization, and be able to problem-solve with
employees and guests. Must be able to manage multiple priorities in
a fast-paced environment.
-Physical Requirements: Ability to lift, push, and pull up to 20
pounds on an occasional basis.
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
Equal Opportunity Employer/Veterans/Disabled
Keywords: HOLIDAY INN DULLES, Sterling , Social Events Manager - Holiday Inn Dulles, Executive , Sterling, Virginia
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