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Quality Assurance Manager

Company: REI Systems
Location: Sterling
Posted on: January 13, 2022

Job Description:

REI Systems is seeking a full-time, experienced Quality Assurance Manager to support our quality assurance organization. The Principal QA Specialist will review and analyze current QA processes to identify inefficiencies and areas that need improvement. He or she will lead the process improvement initiatives and work with other business units/accounts/projects to implement changes to increase efficiency while maintaining high-quality standards. He/She will work proactively with Quality Leadership teams, Managers, and other employees to maintain a program of continual improvement within their areas of responsibility. Has experience in implementing CMMI v2.0 Level 3, ISO 9001, ISO 20000, ISO 27000, PMBOK and Agile best practices in the Federal environment. Experience in conducting audits against the standards, Gate reviews and Surveillance Audits.

Employees voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, and 2020!

REI Systems has delivered innovative solutions that empower people and impact millions of lives since 1989. Our 600 problem-solving technologists and consultants are passionate about modernizing the government to fulfill its missions more effectively. Our customers include healthcare, national security, science and technology, and government operations in the federal, state, local, and non-profit sectors. We take a Mindful Modernization - approach in providing Application Modernization, Government Data Analytics, Grants Management Systems, Saas, and Advisory Services. Delivering domain expertise, best-fit technologies through agile execution, and a commitment to customer service is the REI Way. To learn more, visit

"REI Systems is an Equal Opportunity Employer (Minority/Female/Disability/Vet)"
Manage and maintain Quality Management Systems for ISO 9001, ISO/IEC 27001:2013, ISO/IEC 20000:2018, CMMI-DEV v2.0 L3, CMMI-SVC v2.0 L3.
Establish and Implement CMMI v2.0 practices across the programs
Develop internal audits plan and perform inspections and internal audits as needed to support the quality assurance
Perform root causes on Project and quality management issues. Recommend and implement corrective actions, and follow-up on actions taken.
Regular monitoring of quality program initiatives and ensuring the programs adhere to the processes.
Participate in monthly project reviews; Identifying/Escalate project risks
Train and mentor teams on CMMI v2.0 level 3 practices, Project management and Quality Management areas.
Collect measures and analyze data for improvements.
Lead/Support ISO external audits and CMMI v2.0 Level 3 appraisals.
Work with cross-organizational teams to develop processes and author standards, templates, guidelines, and other resources to support project management and quality management.
Assess compliance with standards and identify best practices and areas for improvement.
Update job knowledge by studying trends in and developments in quality management; reading professional publications; participating in professional organizations.
Continually provide oversight, review process compliance and provide direction to Programs and Projects
Bachelor's degree and 6+ years of the overall experience, or a Master's and 4+ year overall experience.
Certifications or specialized training related to quality management systems - ISO standards - 9001, 20000 and 27000 and CMMI v2.0 Level 3
Good understanding of CMMI standards (CMMI - Capability Maturity Model Integration) v2.0 Model.
Good understanding of Agile - Scrum, Kanban methodology;
Experience with SharePoint.
Knowledge and experience applying project management best practices to drive improvements in project consistency and performance.
Knowledge and experience with quality management principles and techniques.
Ability to analyze, define, improve and document business processes.
Excellent written and oral communication skills.
Attention to detail and accuracy
Nice to have
Experience working with a Project Management Office (PMO) or similar organization
Familiarity with different types of federal contracts and contract requirements and their implications for work management (for example, time and materials, fixed price, cost plus fixed fee).
PMP, PMI Agile Certified Practitioner (ACP)
CMMI-SVC v2.0 L3
The essential functions of this position require that the employee performing this role work on-site at REI's Sterling location. In light of the ongoing COVID-19 pandemic, and as part of our continued efforts to maintain a safe workplace for employees, visitors, and customers, the individual holding the Administrative Assistant position must be fully vaccinated, as defined in CDC guidance, as a condition of continued employment. REI will consider requests to be excused from this policy whenever necessary to comply with legal requirements and will consider any requests for reasonable accommodations due to a disability, religion, or other exemptions on an individual basis in accordance with applicable legal requirements. Employees and applicants requesting accommodations should request the accommodation in writing and should explain in detail the reasons why they are seeking accommodation. REI will request additional information or documentation it deems necessary to inform its decision on an employee's or applicant's accommodation request.

Keywords: REI Systems, Sterling , Quality Assurance Manager, Executive , Sterling, Virginia

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