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Title Operation Manager

Location: Sterling
Posted on: January 12, 2022

Job Description:

Navy Federal Title Services is looking for an experienced full-time Title Operations Manager. This position requires daily management of staff, establishing and managing performance metrics, while working with Sr. Management to meet production goals and deliver superior customer service to our clients. The Title Operations Manager must exhibit excellent communication and teamwork skills to effectively coordinate with direct reports, other internal departments, and outside vendors.The responsibilities include:

  • Oversight of title production process and employees
  • Overseeing operations from the applications process through conveyancing, closing, accounting, and post-closing
  • Maintaining quality control to ensure CFPB, RESPA, and Best Practice Compliance
  • Training and development of team members.
  • Establishment and delivery of departmental goals and objectives
  • Internal communication related to company changes and process improvements.Job Requirements
    • 4 years minimum experience in the Title/Settlement Industry
    • Knowledge of VA, MD and DC settlement/escrow.
    • Knowledge of Title/Settlement software
    • Ability to manage projects and software implementations
    • Must be able to commute and work in office -Job Details
      • 4 years of Title and Closing experience
      • Previous experience as a title processor
      • Excellent computer skills including Word and Outlook
      • Detail oriented with excellent organizational skills
      • Work with transactions in multiple states
      • Responds to emerging priorities
      • Strong problem solving and customer service
      • Team players
      • Experience with Resware a plus.Benefits:
        • Health insurance
        • Dental insurance
        • Vision insurance
        • Paid time off
        • 401k
        • Great Salary
          Job Type: -Full-Time; Monday to FridayLocation: - -Sterling, VA (Not Remote)

Keywords: NAVY FEDERAL TITLE SERVICES, LLC, Sterling , Title Operation Manager, Executive , Sterling, Virginia

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