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Landscape Account Manager

Company: Meridian Landscaping, LLC
Location: Sterling
Posted on: January 11, 2022

Job Description:

The account manager is responsible for the following duties:
Coordinate scheduling of commercial operations to include routine maintenance operations and commercial enhancement projects. Schedule should be prepared prior to Friday for the following week. In the event of weather delays a new schedule should be revised to account for delays and provide a plan to get operations back on track.
Ensure that commercial maintenance and commercial enhancements are completed within hours and to Meridian and customer quality requirements
Develop quality relationships with commercial maintenance clients to include face to face meetings, quality inspections and returning all emails within 12 hours.
Develop and implement production training for maintenance field personnel on seasonal operations including but not limited to Mulch, Mowing, Pruning, Leaf Removal, and Snow Removal.
Manage snow operations with the help of General Manager and Production Manager. Duties include snow plan binders, material ordering and inventory management, customer communication and quality control.
Order and coordinate deliveries for enhancement projects.
Maintain inventory of maintenance related materials (round up, pre-emergent, mulch etc.)
Conduct monthly equipment inventory inspections and report any lost, broken, or damaged equipment to General Manager.
Institute routine maintenance plan for equipment and schedule preventative maintenance.
Minimize non productive time in the morning by having crews prepare their trucks and equipment the night before and leave the yard no later than 6:40AM (10 minutes after arrival time).
Actively participate in business development primarily through "drop ins" at neighboring sites to ones we currently service. Learn Meridian estimating programs and assisting in bidding new contract maintenance projects.
Contribute $500K in enhancement sales in 2018 from existing and supplemental clients.
"Kick Off" enhancement projects and follow up to ensure quality and customer satisfaction.
Provide guidance, training and support to maintenance production manager as well as foremen to include actionable goals and positive and negative feedback. Detailed 6 month evaluations to be completed.
Recruit, interview, hire, discipline, and terminate (when necessary) field staff.
Perform property inspections with production manager and customers every 2 months.
Develop new business with new & existing customers for contract maintenance.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year

Keywords: Meridian Landscaping, LLC, Sterling , Landscape Account Manager, Executive , Sterling, Virginia

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