SterlingVARecruiter Since 2001
the smart solution for Sterling jobs

Director of Client Services

Company: Regional Recreation Corporation of Wood Buffalo
Location: Sterling
Posted on: April 8, 2021

Job Description:

Director of Client Services in Sterling, Virginia - Careers at CapRelo - Sterling Skip to content

  • CapConnect--- Login
  • Careers
  • Contact Us
    • Global Mobility Services
    • Technology
    • Resources
    • Why CapRelo CapRelo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO Poster and Supplement . OFCCP 41 CFE 60-1.35(c) .As a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the online application system as a result of your disability. To request application assistance, please email or call (703) 260-3034.CapRelo participates in E-Verify / CapRelo participa en E-Verify -----Immigrant and Employee Rights / Seccion de Derechos de Inmigrantes y Empleados Global Headquarters +1-703-260-3323 CapRelo Canada +1-888-808-1187 CapRelo EMEA +44 (0) 17-2244-6224 CapRelo APAC +86 225 830 7816 Subscribe to receive updates and resources from CapRelo
      • Careers
      • Office Locations
      • Sitemap
      • Privacy Statement
      • EU Privacy Policy
        • -- Copyright 2019, Capital Relocation Services. All rights reserved. Director of Client Services in Sterling, Virginia - Careers at CapRelo - Sterling Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in! Director of Client Services Job Locations US-VA-Sterling ID 2021-2431 Category Customer Service/Support Type Regular Full-Time Overview Responsible for account management of assigned clients. Represents the organization as a subject matter expert and client liaison and works to identify and implement additional business development and revenue opportunities. Ensures operational and workflow efficiencies while providing comprehensive data reporting. Consults with senior executives on action plans to achieve revenue goals and service levels for clients and transferees. Acts as primary account manager for US Domestic and International Mobility clients, including those requiring compensation services, and as a regional support for clients based elsewhere. Responsibilities
          • Proactive, market-awareness, and engagement with all levels of client contacts.--
          • Develops strong strategic relationships and responsible for driving an overall service delivery experience for assigned clients by creating a "trusted advisor" relationship with several layers of the client's management and personnel.
          • Account plan development and maintenance, management reviews, operational efficiency and execution, client forums, and business entertainment.
          • Drives and supports business strategy development, implementation, and execution for a defined portfolio.
          • Develops and drives revenue enhancement strategies in support of the business plan and the operational execution to ensure results are attained. Within the assigned account base, continually reviews current pricing arrangements and risk exposure to ensure retention.
          • Collaborates with the sales leadership and Vice Presidents of Business Development to prospect new accounts and cross-sell existing accounts. Develops strategies for RFI and RFP support, sales presentation assistance, and site visit management.
          • Provides ongoing support and direction for client evaluations, pricing, service strategies, and account planning. Responsible for identifying volume and revenue variances and creating appropriate strategies to adjust to these changes in pricing, staffing, and other related areas.
          • Provides creative input and planning for client events, such as the Client Summits, WERC, and other industry conferences. Determines strategies to promote the business, offers educational content, and opportunities for client-to-client interaction.
          • Analyzes client policies in depth, offering consultative insight and recommendations to improve program management and goal attainment.
          • Responsible for P&L for a client portfolio, including budgeting and reforecasting, and the achievement of defined revenue growth targets.
          • Subject matter expert for services in the following areas: Domestic Relocation Policies, International Relocation Polices, International Assignment Management, and have a working knowledge of Expatriate Tax and Cost Projections, Tax Equalization, Expatriate Payroll, Year-End Processing and Compensation Summaries, Tax Advances and Collections.
          • Travel as required.
          • Other duties as assigned. Qualifications
            • Bachelor's Degree or above
            • Consensus builder ability to effectively communicate with all levels of staff, clients and assignees.
            • Strong analytical skills for gathering and interpreting internal and external customer requirements.
            • Minimum 5 years' experience with all aspects of International Global Mobility business.
            • CRP and GMS designation preferred.
            • Thorough understanding of expatriate compensation, year-end reporting and compensation accumulation processes.
            • Thorough understanding of domestic and supply chain use, management, issue resolution, and value propositions.
            • Excellent written, verbal, communication, and analytical skills, and strong client-facing presentation skills.
            • Strong track record of working creatively in the global mobility marketplace.
            • Exceptional compensation, benefits, and payroll experience required. About CapRelo is a technology-driven company focused on delivering best in class relocation and assignment services on a global platform. Our goal is to make the relocation process easy for everyone involved. Our employees simplify and streamline the complexities of relocation through capabilities like move management services, home sale and purchase, property management, destination services, expense administration, and consultation on domestic and international relocation policies. At CapRelo, we strive to attract the best and the brightest who will bring their unique abilities and help take our company to the next level. If you are looking for an organization where you can use your talents and have a real impact on company performance - you've come to the right place. Benefits
              • In addition to comprehensive medical, dental, and vision insurance, CapRelo offers:
              • World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
              • Recruitment and customer referral bonuses
              • Company-paid life insurance and accidental death benefits
              • Voluntary protection programs for employees and their families
              • Service recognition programs
              • Safety & performance bonuses
              • Tuition reimbursement and student loan repayment assistance
              • Discounted membership @ Gold's Gyms (corporate locations) nationwide
              • Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
              • Medical and Dependent Care Flexible Spending Accounts (FSAs)
                Equal Opportunity/Affirmative Action Employer Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Application FAQs Software Powered by iCIMS

Keywords: Regional Recreation Corporation of Wood Buffalo, Sterling , Director of Client Services, Executive , Sterling, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Project Manager (Open Rank)
Description: Position Description: Position SummaryThe National Radio Astronomy Observatory has an exciting opportunity for a Project Manager/Systems Engineer at our Central Development Laboratory CDL in Charlottesville, (more...)
Company: National Radio Astronomy Observatory
Location: Charlottesville
Posted on: 04/12/2021

Compliance Manager - Environmental Services (direct hire)
Description: Compliance Manager - Environmental Services direct hire Overview: Kelly Services-- is seeking a motivated, enthusiastic individual to join our client's team as a Compliance Manager. This is a direct (more...)
Company: Kelly
Location: Lancaster
Posted on: 04/12/2021

Director, IT - Mainframe Services
Description: Director, IT - Mainframe Services in Chantilly, Virginia - PenFed Credit Union ul li LIFE AT PENFED li SEARCH JOBS li MY JOBS li MILITARY li INTERNSHIPS li TALENT COMMUNITY Back Director, (more...)
Company: PenFed Credit Union
Location: Chantilly
Posted on: 04/12/2021

Agile Project Manager
Description: Manage the creation of a new Java-based rules engine for an application in a Cloud environment. Document user stories, activities, tasks, and dependencies. Perform sprint planning activities and producing (more...)
Company: Booz Allen Hamilton
Location: Chantilly
Posted on: 04/12/2021

Director, Software Engineering
Description: Towers Crescent 12066 , United States of America, Vienna, VirginiaDirector, Software EngineeringDirector, Software Engineering br br Are you excited by the challenge of solving large-scale FinTech (more...)
Company: Capital One
Location: Leesburg
Posted on: 04/12/2021

Financial Reporting Manager
Description: Job DescriptionFinancial Reporting Manager responsibilities include, but are not limited to, the following: ul li Coordinate preparation of all financial reports in accordance with GAAP and Eurofins (more...)
Company: Eurofins
Location: Lancaster
Posted on: 04/12/2021

Nike Factory Store - Coach (Department Manager) - Leesburg, VA
Description: Nike Factory Store - Coach Department Manager - Leesburg, VA Leesburg, Virginia Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore (more...)
Company: Nike Deutschland GmbH
Location: Leesburg
Posted on: 04/12/2021

General Manager
Description: Here at Arby's, we're committed to serving up good food in the safest way possible and continue to hire team members to help support our communities through drive-thru, takeout and delivery.-- Apply (more...)
Company: Arby's, Inc.
Location: Harrisburg
Posted on: 04/12/2021

Management Leaders - Own Your Own Franchise
Description: Own A Franchise br 40 BUSINESS CATEGORIES br PROVEN BUSINESS MODELS br FIND OUT HOW BUSINESS br OWNERS CAN EARN MORE br Have you ever thought about owning your own business If so, now is the (more...)
Company: Franchise Career Advisor
Location: Harrisburg
Posted on: 04/12/2021

11B Infantryman - Management Training
Description: The Infantry is the backbone of the Army. These Soldiers fill the literal boots on the ground who are responsible for taking or holding ground during any combat operation. You rsquo ll attack, repel, (more...)
Company: Army National Guard
Location: Harrisonburg
Posted on: 04/12/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Sterling RSS job feeds