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Cosmetic Operations Manager - Overnight

Company: CarMax
Location: Sterling
Posted on: February 23, 2021

Job Description:

CarMax, the way your career should be!
General Summary:At CarMax, all new managers complete a structured training program to ensure they are fully prepared to succeed in their new role. The Cosmetic Manager in Training is a temporary role designed to give a newly hired external manager the tools they need to assume the role of Cosmetic Manager. All Cosmetic Managers in Training must successfully complete the training program before taking on the role of Cosmetic Manager.
Training includes learning the following Cosmetic Manager principle duties and responsibilities:

  • Ensures that all positions are properly staffed at all times
  • Ensures that the cosmetic repairs specified result in finished vehicles that meet CarMax cosmetic quality standards
  • Achieves daily and weekly production targets in each cosmetic work zone (Paint and Detail)
  • Partners with other functional areas and managers as needed to collaborate on questions of vehicle quality and potential kicks
  • Participates and ensure compliance of all CarMax Training and Process initiatives
  • Performs all Asset Protection and EH&S responsibilities expected in the role
  • Ensures positive associate engagement through consistent use of the Associate Care and Communication (AC&C) tools, such as round tables, one-on-ones, and Compass Engagement Meetings.
  • Manages associate at the individual level by using Managing to the Individual (MTI) and through the consistent use of the performance management tools to include performing consistent feedback, observations, file reviews, IDPS, APRs, and performance management
  • Drives team and store performance in meeting or exceeding all department metric goals
  • Continually develops functional knowledge
    Qualifications:
    • Read, interpret and transcribe data in order to maintain accurate records
    • Complete CarMax provided training in all areas of the production process
    • Multi-task in a high energy, fast-paced work environment
    • Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
    • Speak, listen, and write effectively in dealing with customers and associates across departments
    • 1 Year of experience as a Manager or Cosmetic Technician preferred
    • Basic computer skills
      Working Conditions:
      • May require walking or standing for an extended period of time
      • Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
      • Working overnight shift of four 10-hour days (Monday through Thursday)
      • Occasional travel for meetings, training, and special assignments
      • Adheres to all CarMax Policies, including but not limited to, Asset Protection, EH&S, and Standards of Professional Appearance

Keywords: CarMax, Sterling , Cosmetic Operations Manager - Overnight, Executive , Sterling, Virginia

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