Field IT Customer Support Operations Manager - Secret Clearance
Company: AMERICAN SYSTEMS
Location: Sterling
Posted on: January 12, 2021
|
|
Job Description:
Job Title / LevelField IT Customer Support Operations Manager -
Secret ClearanceClearance Required?SecretLocation:Sterling, VA
20165 US (Primary)% Travel10 - 20%Job DescriptionWANTED: a mission
driven professional with a Secret Clearance and 10 years of
Information Technology experience to be our next Field Information
Technology (IT) Customer Support Operations Manager in Sterling,
VA. As a Field IT Customer Support Operations Manager, you
will:Provide leadership and technical expertise supporting a large
federal law enforcement customer with a critical mission supporting
the nationReceive a competitive compensation and benefits package,
to include our Employee Stock Ownership PlanBe part of an empowered
culture where you are a key contributor to the success of the
companyDevelop and implement technical solutions to transform and
modernize a large federal IT enterprise to increase performance and
efficiencyContinue growing your skills and knowledgeA week in the
life of a Field IT Customer Support Operation Manager:Provide
leadership and technical direction for a diverse IT operations and
maintenance (O&M) customer support staff geographically
distributed over 40 field offices across the US and
abroadCommunicate and interface directly with the PM and customer
senior management for planning, operations, problem solving, and
reporting at the project level.Responsible for directing and
managing all Field Support contractor project resources as well as
all aspects of project performance (i.e., technical, contractual,
administrative, financial). Work closely with PM and the customer
Contracting Officer---s Representative on a regular basis and with
managers and technical personnel as needed. Make both formal and
informal presentations on project matters.Founded in 1975, AMERICAN
SYSTEMS is one of the largest employee-owned companies in the
United States. We are a government services contractor focused on
delivering Strategic Solutions to complex national priority
programs with 100 locations worldwide. Our employee-owners are
encouraged to make a difference, implement new ideas in a
collaborative environment, and focus on mission critical success.
Through our focus on quality, strong cultural beliefs and
innovation we deliver excellence every day. Join us AWARDED ---BEST
OF THE BEST--- by U.S. Veterans Magazine, ---TOP 10 MILITARY
FRIENDLY EMPLOYER--- by MilitaryFriendly.com and "BEST FOR VETS" by
Military TimesCJPOST LI-EW1Job RequirementsSecret clearance or
higher.Bachelor---s Degree in an IT related field10 years of
related IT management experience5 years--- experience leading or
supporting enterprise IT O&M operations OCONUSITIL Foundations
Certified (v4 preferred)Scaled Agile Framework (SAFe) certification
preferredExperience leading or supporting agile, responsive teams
using principles from the Scaled Agile Framework (SAFe) and/or
DevSecOps is preferred.Security or equivalent certification
preferredMust be willing to disclose any/all past illegal drug use
and certify no use of marijuana in the last 3 years nor illegal
drugs other than marijuana in the last 10 yearsSkills and
abilities:Highly motivated, self-starter and team player with a
high energy level and willingness to aggressively take on
responsibility.Demonstrated ability to approach job
responsibilities with a focus on process improvement.Excellent
computer knowledge and experience.Able to work and effectively
communicate with all levels of managementStrong verbal and writing
skills.Unconditional integrity and commitment to achieving
goals.EOE M/F/Disability/Veterans-
Keywords: AMERICAN SYSTEMS, Sterling , Field IT Customer Support Operations Manager - Secret Clearance, Executive , Sterling, Virginia
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsReal Estate Operations Manager Description: As Operations Manager, you will be expected to oversee and ensure smooth management for the office at all times. The successful candidate will possess strong analytical and organizational skills, a desire (more...) Company: Exit Right Realty Location: Greenbelt Posted on: 01/22/2021 ASSISTANT SALON MANAGER Description: Assistant Salon LeaderAsst Salon LeaderHC ABERDEEN MARKETPLACE, ABERDEEN, MD, US30 days agoRequisition ID: 2743 Imagine a career where you positively impact fellow Hair Stylists through serving by example, (more...) Company: HAIR CUTTERY Location: Aberdeen Posted on: 01/22/2021 QA Manager Description: We are looking for a Quality Assurance Manager to lead a team of Software Engineers in Testing who contribute to the success of our websites and mobile applications. The ideal candidate will be solid (more...) Company: OneMain Financial Location: Glenelg Posted on: 01/22/2021 Property Manager Description: Since 1971, Pennrose Management Company has provided results-oriented multifamily property management throughout the Mid-Atlantic and beyond. Through superior resident services and the constant attention (more...) Company: Pennrose Management Company Location: Baltimore Posted on: 01/22/2021 Assistant Transportation Manager - 4 am Description: br br Company Overview Join our leadership team and help drive the continued growth of HD Supply Facilities Maintenance Reporting to a DC Operations Manager, you will lead, coach and develop 3 driver (more...) Company: HD Supply Location: Hanover Posted on: 01/22/2021 Automation Manager Description: Description DELFI Diagnostics is a Johns Hopkins spinoff focused on the non-invasive detection of cancer at earlier stages, when it is most curable. DELFI uses artificial intelligence and whole genome (more...) Company: Delfi Diagnostics Location: Baltimore Posted on: 01/22/2021 Real Estate Operations Manager Description: As Operations Manager, you will be expected to oversee and ensure smooth management for the office at all times. The successful candidate will possess strong analytical and organizational skills, a desire (more...) Company: Exit Right Realty Location: Laurel Posted on: 01/22/2021 Business Director Perioperative Services Description: FunctionBusiness Director Perioperative ServicesMarvel Medical Consultants is a national executive recruitment firm specializing in the placement of Executive Nursing Leadership. We engage in specialized (more...) Company: Marvel Consultants Location: Annapolis Posted on: 01/22/2021 Executive Assistant/Office Manager Description: Executive br Assistant/Office Manager br Crofton Area. Company: Collinson Enterprises Location: Annapolis Posted on: 01/22/2021 Director of Project Management Description: Kelly Engineering is currently recruiting for a Direct Hire Director of Project Management job located in Easton, MD. The Director of Project Management will provide site leadership of project/product (more...) Company: Kelly Location: Easton Posted on: 01/22/2021 |