Field Service Engineer

Company: Orion Talent
Location: Ashburn
Posted on: September 16, 2023

Job Description:

Position Details -
Title: Field Service Engineer
Location: Sterling and Ashburn, VA
Shift: Mostly weekday, first shift hours
However, some customers may require evening and/or weekend support.
Compensation: $75k - $95k + OT (depending on experience)
This is a salaried, non-exempt role where you will be guaranteed a 40-hour a week paycheck.
If you work over 40 hours/week you will be compensated with overtime.
Portal to portal pay means you are also compensated for your time traveling to customer sites.
Benefits: Company offers a comprehensive benefits package including Medical, Dental, Vision, 401k, Life and Disability Insurance as well as generous PTO.
Travel: Travel to customer sites up to 100 miles away and twice a quarter overnight travel.
Laptop, tools, a car allowance, toll reimbursement, and milage per diem, are also provided to ensure you are successful in this role.
Vaccine Requirement: No COVID19 vaccine requirement.

Position Description -Field Service Engineer
The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The FSE will be home based and dispatched to customer sites as required.

Specific Duties Include:
--- Responsible for commissioning, maintaining, and providing emergency support on power electronics at customers' sites within the regional coverage area.
--- Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing.
--- Involved in preventive maintenance, emergency response, equipment start-up and/or field modifications.
--- Attends periodic training at the company's headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and/or rebuilding older systems.
--- Troubleshoots issues with the technical-support group related to maintenance or operation of equipment.
--- Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments.

Requirements -
The ideal candidate has prior military experience and 3+ years' experience in the critical power industry with the ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc. UPS original equipment manufacturer factory training or experience in Liebert / Emerson / Vertiv , APC / MGE / Schneider , or Eaton / Powerware is required. The position also requires excellent verbal, written communication skills, ability to lift up to 100 lbs, and customer relation skills.

Keywords: Orion Talent, Sterling , Field Service Engineer, Engineering , Ashburn, Virginia