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Development Support Engineer

Company: Unison Software, Inc.
Location: Sterling
Posted on: April 28, 2021

Job Description:

Overview: The Unison Development Support Engineer is a hands-on role, that operates as part of a team and will be involved in diagnosing and debugging of various products using the Microsoft .NET platform. The developer must be skilled in several software languages, such as C#, ASP.Net, JavaScript and have experience of object-oriented principles and patterns. Demonstrated experience with SQL and database design is also required for this position. Success in this role requires an innovative mind, a tenacity and desire to drive complex challenges to resolution, and the ability to manage multiple complex workstreams while adapting to continuously changing priorities. This position reports to a Development Support Manager. Responsibilities: Diagnose incidents (customer-reported issues) as needed in a variety of languages, such as MVC, ASP.NET, C#, JavaScript, SQL and C++. Work with functional Customer Care resources to get to the root-cause of customer-reported problems by way of virtual working sessions, phone calls, email, and ticket system updates with multiple teams. Create and test debug packages and files for identifying defects in various software environments. Be a team player and recommend process improvements where observed. Clearly communicate individual and team progress/challenges on a daily basis. Qualifications: Minimum Bachelors Degree in a Computer Science or related field Experience with C#, ASP.Net and the .NET Framework Experience with SQL and relational databases PL/SQL preferred Knowledge of core web technologies HTML, JavaScript, jQuery, and CSS Must have demonstrated experience using ASP.NET MVC and modern JavaScript frameworks. Must have experience using industry best practice logging and error handling frameworks. Experience with Microsoft Server OS, including the creation and configuration of .NET application pools.Required Education BS or MS in a related field

Keywords: Unison Software, Inc., Sterling , Development Support Engineer, Engineering , Sterling, Virginia

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