Senior Manager, Facilities and Workplace Services UnidosUS
Company: Vacancies
Location: Washington
Posted on: May 7, 2025
Job Description:
SUMMARY
The Senior Manager of Facilities and Workplace Services position
facilitates the efficient and cost-effective operations of the real
estate team. The real estate team responsibilities are largely
focused on Unidos Properties LLC. This includes RY building
property management, security, mail services, conference services,
and vendor management. The real estate team also supports UnidosUS
facilities and workplace services within the RY building and at
regional locations.
This is a crucial role that assists in creating a facility and
workplace environment that promotes tenant/employee/visitor
well-being, productivity, and engagement while ensuring safety and
security. This position will report to the Deputy Vice President of
Unidos Properties. Essential functions performed by the Senior
Manager of Facilities and Workplace Services include but are not
limited to the following:
- Manage UnidosUS facilities vendors, incoming work orders, and
COIs.
- Manage RY conference center scheduling, license agreements, and
related support services.
- Manage RY and other location emergency plans, floor warden
program, and support Emergency Notification System team.
- Manage organization sustainability initiatives.
- Manage employee office and workstation moves and relocations,
physical storage, and office and kitchen supplies.
- Manage duties assigned by DVP of Unidos Properties.
- Maintain the conference rooms keeping them tidy and ensure
common work areas are clean and organized.
This position is hybrid and based in Washington, DC.
Salary: $87,146 to $98,348
Essential Functions
Facilities Management
- Perform facilities management function, ensuring the efficient
and effective operation of all physical infrastructure and systems
at RY building and other regional or field locations. This includes
off-site events if necessary.
- Collaborate with internal and external stakeholders to assess
facilities needs and implement appropriate solutions.
- Develop and maintain effective relationships with vendors and
service providers to ensure timely and cost-effective delivery of
facilities services.
- Collaborate with vendors to resolve issues, negotiate
contracts, and optimize service delivery.
- Manage the monthly facilities meeting and develop reports
benchmarking KPIs.
- Make recommendations for improvements and cost-saving
measures.
- Ensure compliance with safety standards and regulations in all
facilities-related activities.
Workplace Experience Management
- Create and maintain a workplace environment that enhances
individual well-being, personal productivity, and organizational
effectiveness. Manage UnidosUS Facilities work orders and
facilitate solutions.
- Manage the workplace onboarding, food services, mail services,
storage and archiving, kitchenette and office supply management,
and furniture (and ADA) management.
- Manage partners to ensure seamless service delivery and
exceptional customer support. Assist DVP in writing RFPs, vendor
meetings, and evaluation of service delivery.
Conference Center Management:
- Manage conference center to provide an exceptional experience
for participants (including security, furniture, HVAC, and
janitorial).
- Control the scheduling of conference center rooms and
coordinate meeting room setup details.
- Work closely with internal and external clients to understand
their requirements and provide customized solutions.
- Demonstrate hospitality, retail, and exceptional customer
service skills to enhance the meeting experience.
- Collaborate with IT teams to assess technology training needs
and implement tools for conference center services.
- Communicate to UnidosUS conference event schedule.
Sustainability Management
- Manage sustainability initiatives and practices within the RY
building.
- Identify and implement energy-efficient and eco-friendly
solutions to minimize the environmental impact.
- Monitor and develop monthly reports on sustainability metrics,
including energy consumption, waste management, and water
usage.
- Collaborate with internal teams and external stakeholders to
promote sustainability awareness and engage employees in
sustainable practices.
- Stay updated on sustainability trends, regulations, and best
practices to drive continuous improvement.
Security Management (includes mail/package services)
- Manage Datawatch Badging and LobbyWatch security
programs.
- Manage Datawatch and Axis Security VideoWatch video
surveillance program.
- Assist with the management of security contracts and
services.
- Perform regular security assessments and audits to identify
vulnerabilities and recommend appropriate actions.
- Organize and manage monthly security meetings.
- Manage UnidosUS mail services and manage package pickup through
Security.
Emergency Management:
- Manage RY Building and other location emergency plans including
floor coordinator (captain) program, fire drills, safety
inspections, etc.
- Manage First Aid supplies, AEDs, and CPR training.
- Provide Facilities and Security function within Emergency
Notification System when DVP is unavailable.
- Support program in field/region offices and offsite
events.
- Coordinate as appropriate with HR.
Administration and Operations:
- Assist in the development and implementation of the annual
budget(s) for the LLC, Facilities, and Workplace Services.
- Manage services to not exceed budget and account for budget
variances.
- Ensure accurate and timely billing for conference center
usage.
- Contribute to the business continuity plan and emergency
response procedures.
- Assist in complex problem resolution to ensure frictionless
employee experiences and their high levels of engagement,
efficiency, and productivity.
Qualifications & Requirements
Education and Experience
- An associate degree or an equivalent combination of education,
training, and relevant experience.
- A combination of at least 10 years of experience as a
facilities manager, property manager, and/or seasoned administrator
in a fast-paced and dynamic organization, along with systems
knowledge for document management.
- Facilities Management Professional designation or enrollment in
FMP program upon hire. Participation in IFMA Association and DC
chapter upon hire.
- Desire and ability to work beyond normal business hours as
necessary to do an excellent job. May require minimal travel to
field/regional offices or offsite events. Does require attendance
at contracted events in our conference center including after
standard business hours.
- Ability to take after hours calls for facilities or security
matters.
- Project management skills.
- Expert administrative skills.
- Strong grasp of accounting operations.
- Demonstrated experience with and knowledge of the Latino
community.
Desired Qualifications
- Bilingual (English and Spanish) skills.
- Project management certification preferred.
- Familiarity with the U.S. Hispanic community, Hispanic
nonprofit organizations, and the Hispanic market and consumer.
Skills and Abilities
- Steadfast commitment to UnidosUS mission, vision, and values of
Excellence, Accountability, Respeto.
- Demonstrated experience working in non-profits, community-based
organizations, and diverse communities.
- Excellent teamwork and coordination among corporate functions
to ensure a collaborative environment that drives innovation,
productivity and organizational performance.
- Excellent written and verbal communication skills.
- Ability to multi-task, accomplish critical deadlines, and can
maintain attention to detail.
- Ability to work and manage cross-functional tasks.
- Strong written and oral communication skills.
- Excellent word and PowerPoint skills.
- Strong initiative and ability to work independently.
- Ability to work collaboratively with staff.
- Ability to manage multiple tasks, prioritize among assignments,
meet deadlines, and follow up; must be very organized.
- Resourceful, flexible, and good at problem solving.
- Works with unquestionable integrity and ethics, and capable of
maintaining the confidentiality of data and information.
Competencies
- Problem Solving - Identifies and resolves problems in a timely
manner; Gathers and analyzes information skillfully; Develops
alternative solutions; Works well in group problem solving
situations; Uses reason even when dealing with emotional
topics.
- Teamwork - Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views; Gives and
welcomes feedback; Contributes to building a positive team spirit;
Puts success of team above own interests; Able to build morale and
group commitments to goals and objectives; Supports everyone's
efforts to succeed.
- Professionalism - Approaches others in a tactful manner; Reacts
well under pressure; Treats others with respect and consideration
regardless of their status or position; Accepts responsibility for
own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for
ways to improve and promote quality; Applies feedback to improve
performance; Monitors own work to ensure quality.
- Dependability - Follows instructions, responds to management
direction; Takes responsibility for own actions; Keeps commitments;
Commits to long hours of work when necessary to reach goals;
Completes tasks on time or notifies appropriate person with an
alternate plan.
- Initiative - Volunteers readily; Undertakes self-development
activities; Seeks increased responsibilities; Takes independent
actions and calculated risks; Looks for and takes advantage of
opportunities; Asks for and offers help when needed.
- Innovation - Displays original thinking and creativity; Meets
challenges with resourcefulness; Generates suggestions for
improving work; Develops innovative approaches and ideas; Presents
ideas and information in a manner that gets others' attention.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Coordinate multiple tasks simultaneously.
- Perform some repetitive motion activities like moving files and
boxes from one room to another.
- Frequently required to stand.
- Continually required to walk.
- Frequently required to sit.
- Continually required to talk.
- Occasionally required to lift/push boxes (less than 25
pounds).
COVID-19 Considerations:
- All employees are required to be fully vaccinated against COVID
- 19.
The above is intended to describe the general content of and
requirements for the performance of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities or
physical requirements. Nothing in this job description restricts
management's right to assign or reassign duties and
responsibilities to this job at any time. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions.
ABOUT US
UnidosUS, previously known as NCLR (National Council of La Raza),
is the nation's largest Hispanic civil rights and advocacy
organization. Through its unique combination of expert research,
advocacy, programs, and an Affiliate Network of nearly 300
community-based organizations across the United States and Puerto
Rico, UnidosUS simultaneously challenges the social, economic, and
political barriers that affect Latinos at the national and local
levels. For more than 50 years, UnidosUS has united communities and
different groups seeking common ground through collaboration, and
that share a desire to make our community stronger. For more
information on UnidosUS, visit or follow us on Facebook, Instagram,
and Twitter.
Employment with UnidosUS is contingent upon the successful
completion of a background screen.
EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive
consideration without regard to race, color, national origin,
marital status, religion, gender, age, disability, sexual
orientation, gender identity or expression, personal appearance,
family responsibilities, political affiliation, or enrollment in a
college, university, technical school, or adult education.
How to Apply
https://unidosus.org/about/jobs/careers-job-listing?gh_jid=4391238006&jobs
#J-18808-Ljbffr
Keywords: Vacancies, Sterling , Senior Manager, Facilities and Workplace Services UnidosUS, Accounting, Auditing , Washington, Virginia
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