Electronic Banking Associate

Company: Mainstreet Bank
Location: Sterling
Posted on: May 16, 2022

Job Description:

Provides exceptional customer service and technical support for the Bank's electronic banking products and treasury management services to include ACH, wire transfer, online and mobile banking, merchant services and credit cards.

Provides support to our consumer and business customers as well as retail and lending departments.

Verifies and reconciles electronic banking transactions such as remote deposit capture, mobile banking and incoming ACH transactions to ensure the accuracy and adherence to policies, procedures, and bank regulations.

Minimum 3 years related banking experience.

Basic deposit product knowledge.

Familiarity with electronic banking products, services and regulations.

Strong knowledge of relevant bank regulations and the card payment industry

Strong computer skills.

Strong customer service skills.

Ability to multi-task and work in a fast-paced environment.

Detail oriented and well-organized.

Ability to learn and be proficient with the Bank's core system with knowledge of Jack Henry preferred.

PI177006706

Keywords: Mainstreet Bank, Sterling , Electronic Banking Associate, Accounting, Auditing , Sterling, Virginia